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Miracle Ford

4.4

About this business

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.43,283 reviews
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sha2000green's profile image
sha2000green 
3 months ago

Hello and Yes I had a great experience buying a car from Ford in Gallatin from Mike. He was great , excellent customer service skills and the over all staff was really great. Great hospitality and very spacious for seating and lounge while you get your things and business in order. The detailing is spectacular and awesome. My car was shining and so clean. Thanks Ford.. 

jcneals10's profile image
jcneals10 
3 months ago

Jessica is fantastic. She’s good to work with. She kept me informed of everything that was going on. She sent me a video of the inspection. I appreciated that I asked her to check on a couple of different things and she did that Ford is a whole lot better now than the other owner was. I started going to Town & Country before y’all bought the dealership I guess for two or three oil changes I like it much at at Gallatin Ford we appreciate y’all it’s so funny when I walked in Jessica was on the phone. She said she would be with... read more

Business response:

Thank you for sharing your wonderful feedback about Jessica and our team! We are thrilled to hear you felt informed, comfortable, and well taken care of during your visit. We truly appreciate your business and look forward to serving you again at Gallatin Ford. Safe travels! 

dcrand3398's profile image
dcrand3398 
3 months ago

They are lacking on service advisors and took over 10 minutes to acknowledge my presence .they have these people call me all the time to come back and get service I did and this is how I was treated. It will be awhile before I come back. 

Business response:

I'm sorry to hear about your experience with our service team. We strive for prompt and attentive customer care, so it's disappointing to learn we fell short during your visit. Your feedback is important, and we'd like the opportunity to make things right if you decide to return in the future. Please feel free to reach out anytime with any questions or concerns Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233 

bruno.anthony's profile image
bruno.anthony 
3 months ago

She got me in last minute! New tires, oil change, wheel alignment! Saved me money! She’s awesome! I look forward to seeing her again when I need work done on my truck! 

Business response:

Thank you for sharing your experience with our team! See you next time at Gallatin Ford! Safe travels! 

Nestor Fleitas Lamas's profile image
Nestor Fleitas Lamas 
3 months ago

Quiero agradecer especialmente a Fedy por su excelente atención en el concesionario Ford. Desde el primer momento fue muy profesional, atento y paciente al responder todas mis preguntas. Me ayudó a encontrar exactamente lo que necesitaba, sin presiones, y con total transparencia durante todo el proceso. ¡Gracias por hacer la experiencia de compra tan fácil y agradable! 100% recomendado.Y lo mejor que habla español.🥳🥳🥳 

cpcaudio's profile image
cpcaudio 
3 months ago

Everyone was completely friendly and professional. I told him what I wanted needed and how I expected around doing things and it was taken care of. I recommend Gallatin Ford to anybody thank you Fedy and Jake. 

Gary Cook's profile image
Gary Cook 
3 months ago

Well I contacted Fedy about a used truck and we didn't work out , that so later he reach back to me on new and we work deal great guy easy no pressure salesman found me truck quickly got it and finance guy great to deal with .when I need another vehicle or my family I will contract this dealership hands down thanks again Fedy. 

Tank8042's profile image
Tank8042 
3 months ago

It was a Quick and easy hassle free buying experience, would recommend them to anyone 

Business response:

Thank you for reviewing Gallatin Ford! We are so glad you enjoyed your buying experience. Congrats! 

donniegfd's profile image
donniegfd 
3 months ago

It was a very good experience. Bryan and other staff members were very helpful and professional during my visit. 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 3,283 reviews. 

When is Miracle Ford open?

Miracle Ford is closed now. It will open on Tuesday at 9:00 a.m. 

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