Miracle Ford's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Miracle Ford

4.4

About this business

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.43,283 reviews
Select a rating
TS's profile image
TS 
a month ago

I was set me up with a fair price, but that’s the extent of it. (Thus the one star) As a customer service person Adam was very unprofessional and made up information like the car had brand new seats installed at no cost. (The seats were not changed) He also told me heated seats were half way done, but when I went on site to follow up they couldn’t get to it for another week. He was very disrespectful when I asked questions, as if it was not appropriate for me to do so. I will not work with him again. Chase on the other hand ... read more

tocoman1@comcast.net's profile image
tocoman1@comcast.net 
a month ago

We had an appoinment, arrived about thirty minutes early. They got to work right away, is was a easy process. 

Business response:

Thank you for choosing Gallatin Ford! We are happy to hear we got you in and out quickly at your recent appointment. See you next time! 

LvMyMvrick's profile image
LvMyMvrick 
a month ago

They picked up my truck for service, called quickly to tell me how much it would be then disappeared. No calls, no call backs, no information. When I finally went to the dealership a week later I was told the part had been lost by FedEx and it would take more time. The service manager gave me a loaner to make up for the poor service - which was very nice. Then silence again. When I called again after another week, I was told an amount that didnt jibe with my memory of what I had approved and was told I just didnt remember co... read more

Brandonhallisey11's profile image
Brandonhallisey11 
2 months ago

Quick, easy , great staff all around! Called on one truck, it sold, they got me in a newer f150 and im beyond happy. 

Business response:

Congrats on your new Ford F-150! We’re so happy the Gallatin Ford team provided such a seamless experience. Safe travels, and thanks for your business! 

tesorrells's profile image
tesorrells 
2 months ago

Service representative was truly a pleasure and blessing to work with. Very knowledgeable and helpful in getting me back on the road. 

Business response:

We're pleased to hear you had such a positive experience with our team! Thank you for choosing Gallatin Ford, and we hope to work with you in the future. 

Noemizesati1320's profile image
Noemizesati1320 
2 months ago

We buy a car from here The light doesn’t work they say they will send someone to get it fixed and they haven’t now they don’t even answer the call or text we spoke to someone else and they said they will tell the supervisor and they will call back and still nothing and we call them and they just put you on hold saying that they are busy with another customer 

deidregal4's profile image
deidregal4 
2 months ago

Have been a customer of Miracle Ford in Gallatin for many years. Always receive prompt service trusting work completed as requested. 

esbacher60's profile image
esbacher60 
2 months ago

The young man who did my oil change was wonderful! ! Very polite.!! Thank you so much!! 

vandygirl's profile image
vandygirl 
2 months ago

The pick up and delivery service was amazing! My vehicle was serviced and returned in a short period of time; the drivers were personable and left me with a trusting feeling that everything would be done correctly- and it was! 

Business response:

Thank you for your review of Gallatin Ford! We are happy to hear that everything was done correctly for your vehicle, and that our team left you with a trusting feeling. See you next time! 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 3,283 reviews. 

When is Miracle Ford open?

Miracle Ford is closed now. It will open on Tuesday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com