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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great job at finding out what the problem was and how to resolve it at the lowest cost possible!
There always very nice and helpful really nice crew 😊 usually prompt they sent me a video of my car but I couldn't understand what the mechanic was saying in the video and I wish they would have called me so I could have asked them if they were changing my oil since my car was there for a oil belt replacement for six days I understand that I would have had to pay for it and that would not have been a problem but now I have to go back to get my oil changed but in all I still had a good experience with them
The folks at Gallatin Ford were a pleasure to work with. Our sales representative, Matt Hein, worked tirelessly alongside John McCann in Management to get us the best possible trade-in value on our old vehicles, and the best dealer price on the new ones. Tyler Doyle walked us through the financial process with precision and ease. We never felt pressured or hassled throughout the process, and it was easily one of the most positive car buying experiences we have ever had. Thanks so much to the staff and management at Gallatin ... read more
Business response:
Terry, we're glad to read your kind feedback! We are thrilled that Matt, John, and Tyler provided you with such a positive car-buying experience. Thank you for choosing Gallatin Ford. We can't wait to serve you again in the future!
Matthew went above and beyond to ensure we talked through what was important to us and understand which vehicle would need our needs. The entire process was very positive and without pressure. John in buying worked with Matt to ensure we received a fair trade and didn't compromise on what we wanted instead they made the deal work for us.
Business response:
We are happy to hear that Matt and John went above and beyond to help you! It was our pleasure to make your experience a hassle-free one. We hope to welcome you back to Gallatin Ford again down the road!
Have taken my Ford F150 to this dealer since moving here in 2015. Always excellent service, communication, and friendly service reps.
Matt was very helpful and informative. He listed to all my wants in my next car and made them all happen for me. I have wanted a bronco for years and today I was able to make that happen thanks to Matt. Would definitely recommend him
Antonio saved the day for me. This was his first week on the job, and he wasn’t receiving much assistance, but he stepped right up and got my request done . Good job Antonio.
It was a really bad experience the worse I ever had I'll never do business here again I was so stressed out!!..
Business response:
I'm truly sorry to hear about your negative experience and the stress it caused you. This is not the kind of feedback we want from our valued guests, and I'd like to better understand what went wrong during your visit. If you're open to it, would you please call me so that we can discuss this further? Thank you for sharing your thoughts with us. John McCann - Sales Manager - 888-348-7783 x 2101
I didn't have a appointment but they took me right in. They said it would be a hour and half. It was done in one hour and fifteen minutes Great service and everyone was polite.
Business response:
Hi Walt! We are happy to know our team accommodated you promptly and provided efficient service. Thank you for choosing Gallatin Ford!
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,188 reviews.
When is Miracle Ford open?
Miracle Ford is open now. It will close at 7:00 p.m.
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