This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I came in last night to get an estimate of what my Ford Escape would be for a trade-in. Gunner immediately greeted me with a smile. He listened and paid attention, and he instantly starting showing me the exact vehicles I would be interested in. He didn't try to upsell or convince me I needed something bigger or better. He was very professional and friendly. I bought the vehicle within a couple of hours of stopping in when I was just planning on looking and getting some price comparisons. When we were done, Gunner went to sh... read more
Business response:
Lisa, we're delighted to hear that Gunner and Lauren made your experience at Gallatin Ford so positive! It's wonderful knowing you felt well taken care of and found exactly what you were looking for. We truly appreciate your kind words and look forward to serving you as a lifetime customer!
Jessica and her team did a fantastic job! They even delivered my truck once they completed the job! Duane and Chris were very professional! Great experience!!
Great experience. We LOVED Javier! Very down to earth, relatable, knowledgeable and friendly! We purchased a new vehicle for my husband and will be going back within the next 6 months to trade in my car!
Business response:
Thank you for sharing your experience with us at Gallatin Ford! We're delighted to hear that Javier made such a positive impression and helped make the process enjoyable. We look forward to seeing you again when it's time for your trade-in!
Good afternoon, the service was great! I did have to comfort my wallet, as it was crying after having to pay $216.00 for an oil change. It has recovered emotionally and doing well.
Jessica was very helpful and professional . She gets 5 stars from me in all areas
Business response:
William, thank you for the kind words for Jessica! We appreciate your support here at Gallatin Ford.
Friendly, knowledgeable, professional people who don’t waste your time. The service department is the best Ford Service department in all of Davidson, Sumner, and Wilson Counies.
The people at Gallatin Ford are very nice but the one gal in Service was just not as friendly as the others and I felt like she wanted my money more than trying to help me.
Business response:
Thank you for sharing your feedback about Gallatin Ford. We're glad to hear that most of our team provided a positive experience, but we're sorry to learn about the interaction in Service. Your comments are important and will help us improve; we hope you'll give us another chance in the future!
He was polite and professional. He did the walk around with care and advised me where the waiting area was located. He let me know that he would come and get me when the car was ready
Business response:
Dave, we're delighted to hear that you had a positive experience with our team at Gallatin Ford. Thank you for sharing your feedback!
Great customer service but just a little bit expensive. I just wish there prices were little more competitive with other places.
Business response:
Thank you for the feedback! We're glad to hear that our customer service stood out during your visit to Gallatin Ford. We appreciate your input on pricing and will take it into consideration as we strive to improve.
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 2,555 reviews.
When is Miracle Ford open?
Miracle Ford is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com