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Milton Ruben Chrysler Jeep Dodge Ram
- Auto Repair
- Augusta, GA
About this business
Milton Ruben Chevrolet is Augusta's choice for Chevy cars, trucks and SUVs. Our family dealership has built a reputation in the Central Savannah River Area for service, selection, and great deals. For the life of your new or used car, trust our service and parts department. Our mechanics everything from routine maintenance to the biggest repair jobs.
Location details
3508 Washington Rd, Augusta, GA, 30907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The guy i delt with was very nice i had no issues with him at all but i will say im beyond done with Milton ruben i boufht a 2016 dodge journey and kerp having tge same issue with it this is tge 4th its in the shop with this isdue uygghhhhhh soooooo frustrating
the issue with my brake light coming on was repaired. The waiting area is nice.
Business response:
We're happy that our Service Department could be so helpful, Dee! Thank you for taking the time to leave this review. We're honored that you chose us to service your vehicle, and we're glad that it's healthy again!
Service department very disappointing. I purchased a new ram and have had it up there twice for small stuff but never fix any of it . Have to take to Aiken to get stuff fixed . Never buy from them again. Made complaints with manager and not a word just bring it back sir we will fix it next time. I live a hour away. Really lol just bring it back
Business response:
Mr. Givens, Thank you for this valuable feedback. We’re sorry that our Service Department has disappointed you twice, and that you felt ignored by our Service Manager. We agree that it is unacceptable that we couldn’t repair your vehicle without explanation, and completely understand the frustration that we caused. Looking at your file, we would like to note that we have changed management since your last visit, and that Blake Taylor is now in charge. He’ll be using reviews like this one to implement changes to improve our d... read more
Please if your in the Augusta area please save yourself some time and don't shop here they are very rude disrespectful one of the financial manager was yelling and hung phone up when I asked to speak to someone above him because he didn't relay all of the information we needed...They just want your money....
Business response:
Ms. Brown, Thank you for working with us over the past week to get your question answered. We understand that our employee has apologized, and that one of our Sales Managers, Robert Law, has been working closely with you and your husband. Our employee acted in an unacceptable way, and we truly believe that it will not happen again. We apologize that you had to experience this, Ms. Brown, and we do hope you’ll feel safe reaching out in the future. If there is anything else we can do, please don’t hesitate to reach out to Robe... read more
Jeremy Koon is an excellent sales associate. Very knowledgeable on features and provided timely contacts and follow up via our preference media. (Texting ) He is the reason it was the first time I signed for two NEW vehicles in the same week.
If you are looking for a vehicle go see Jeremy Koon at Milton Ruben. He is a great sales person and even better individual. You will not be disappointed.
Business response:
Thank you so much for your feedback, Zach. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Jeremy. Please let us know if we can ever help you in the future. Sincerely, The Milton Ruben Team 706-868-5454
Milton Ruben strikes again. My jeep will not crank so I call service. The girl was very rude and said they could not fix it until the 14th, this is unacceptable for one. When I asked for a rental car, she just snapped and asked if I wanted the appointment or not. I paid for the extended service plan which covers towing and when I asked she just said they don't have a towing company and transferred me to someone else. When I asked her she said she didn't have the number but would find it and dropped the call. I have never in ... read more
Business response:
Ms. May, We sincerely apologize that we did not meet your expectations. We pride ourselves on providing top-notch service and the experience you describe is not acceptable. We are sorry to hear about the less-than-optimal customer service that took place when you tried to schedule an appointment for your Jeep. We've shown your review to our managers, and they will be listening to the audio recording of your call to determine areas of improvement. Thank you for bringing this to our attention, Ms. May.
Very friendly staff. Quick service. All questions and concerns answered promptly. Make sure to ask for Amanda in the service area, really nice
Business response:
Hi Mona! Thank you for this great review! Amanda is truly an exceptional employee and we appreciate her for giving you a great experience! Sincerely, The Milton Ruben Team 706-868-5454
Just picked up my sons 2006 Jeep commander from the service department. Exceptional and professional customer service. Thanks
Business response:
We sincerely thank you for taking the time to write this great review about our dealership. We are dedicated to providing each and every customer with an exceptional and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Milton Ruben Team 706-868-5454
Frequently asked questions about Milton Ruben Chrysler Jeep Dodge Ram
How is Milton Ruben Chrysler Jeep Dodge Ram rated?
Milton Ruben Chrysler Jeep Dodge Ram has a 3.7 star rating with 468 reviews.
When is Milton Ruben Chrysler Jeep Dodge Ram open?
Milton Ruben Chrysler Jeep Dodge Ram is closed now. It will open at 10:00 a.m.
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