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Milton Ruben Chrysler Jeep Dodge Ram
- Auto Repair
- Augusta, GA
About this business
Milton Ruben Chevrolet is Augusta's choice for Chevy cars, trucks and SUVs. Our family dealership has built a reputation in the Central Savannah River Area for service, selection, and great deals. For the life of your new or used car, trust our service and parts department. Our mechanics everything from routine maintenance to the biggest repair jobs.
Location details
3508 Washington Rd, Augusta, GA, 30907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
These people don't want to sell cars, they prefer to rip you off. I was trading in my 2010 Shelby GT 500 with only 24,000 load with navigation. My pay off for the vehicle is $35,000 and KKB valued it at $37,000. I was gonna buy a $53,000 vehicle but they only want to give me 29,000 for my pay off. There loss.
Business response:
Mr. Michael Hodge, we are sorry to hear you were not satisfied with what we could offer you on your Shelby GT. Just to be sure, I have had our managers re-evaluate the vehicle and the market as it stands today, but the quote you were given is still accurate. Unfortunately, Kelley Blue Book is not always accurate to the daily change in market values, and can not always offer an appropriate estimated value of your vehicle. We always recommend AutoTrader.com to our customers for a value on their vehicle. AutoTrader is able to g... read more
It shouldn't take over 2 hours to remove a tire and change a sensor. Terrible and I have to go to work tonight.
Business response:
Mr. Wayne Moulton, we do apologize for your wait. We would generally identify a tire issue as a one hour job, which is why we informed you as such when you made your appointment. However, since it was an electrical issue that required diagnosis, it becomes a more challenging job. We are very sorry for the miscommunication. Ensuring consideration of the time of our customer is one of our highest priorities, and we make every effort to be as efficient as possible while keeping our customers informed. We are very disappointed t... read more
There's something to be said about great customer service...thank you.
Business response:
Thank you for the excellent review! It is great to know that we were able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Best, The Milton Ruben Team
Titus Williams is the best service clerk in the dodge department he takes his time and tries to answer all your questions... When a person car is beening service we as human have concerns and evening rushed off phone is frustrating... Thanks Titus Williams every time I visit I only want u to service me
Business response:
Shanterra, we are truly grateful for this awesome review! We are thrilled that Titus was able to take care of you. We appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Sincerely, The Milton Ruben Team
Service is ridiculously bad. Had to wait almost 2 hrs for a simple oil and filter change. Even a customer that got before me had the same service done ahead of me. When I claim to the service lady about it she dispositioned saying "It's not me, I will get your car as soon as they returned to me..." And BTW, this is not the first time and only time I've had service issues and delays here.
Business response:
Mr. Hernandez - As our Service Manager expressed on Saturday, we apologize for the delay, and thank you for bringing it to our manager's attention. Situations like yours help us identify ways where we can improve, and we will continue striving to do so. Thank-you again.
Ask for Ruben Moreno!!
Tay was awesome in assisting us find the perfect car. We told her the look and style we liked and what we were looking for in a SUV. She helped us find the perfect vehicle that fit our families life style. Thank you Tay!
Business response:
Brittaney Henley thanks for the great review!!!! Stop by & visit us often :)
So far, it has been the worst experience I have ever had with a service department at a dealership. Brought a car in that was running a bit rough and had check engine light on. Took them over 2 weeks to diagnose and repair. Cost me $900. Pick up the car and almost immediately it's doing the same thing. Took it back in and now going on the second week and it's still not diagnosed. So I'm out $900 for a "repair" that didn't fix the problem and I'm nowhere closer to finding out the real issue( but I am $900 lighter in the walle... read more
The best and I do mean BEST automotive dealership I've ever encountered CONUS & OCONUS!
Frequently asked questions about Milton Ruben Chrysler Jeep Dodge Ram
How is Milton Ruben Chrysler Jeep Dodge Ram rated?
Milton Ruben Chrysler Jeep Dodge Ram has a 3.7 star rating with 465 reviews.
When is Milton Ruben Chrysler Jeep Dodge Ram open?
Milton Ruben Chrysler Jeep Dodge Ram is closed now. It will open on Monday at 10:00 a.m.
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