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Metro Appliances & More
- Appliances
- Tulsa, OK
About this business
In 1974, Metro Builders Supply opened its first appliance showroom in Tulsa, Okla. MBS has become one of the largest authorized contract distributor in the Midwest. With eight stores in four states, Metro has the buying power to offer the lowest possible price on more than 25 brands of major appliances. Each location provides an extensive display of products, many showcased in kitchen cabinetry. Metro Builders Supply is an employee-owned company.
Location details
5313 S Mingo Rd, Tulsa, OK, 74146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Horrible buying experience yesterday. Sold something promised out beneath me because salesman was "to busy checking someone else out" after he had been working with me to pick out all my appliances! Was buying for my entire kitchen and laundry room, left and told them I would go somewhere else.
Business response:
We are so sorry that this happened Saturday while you were shopping with us. During the same time period that you were looking at the appliance, another salesperson was discussing the purchase with his customer. I spoke directly with your salesperson and he is so sorry that he did not put a sold tag on the item the minute you indicated you would like to purchase it. We sincerely apologize and have shared the experience with all of our salespeople to avoid the situation for another customer. If you haven't finalized your purc... read more
***BUYER BEWARE!!!*** We purchased a GE washer and dryer from Metro in 2015, along with an extended warranty. Two years later I'm needing the door latch fixed. I call them, they gave me a number to call for their service Dept. Which was only a recording with other phone numbers to call for services through a manufacturer. I took down the numbers and called GE. GE told me they were going to charge me for a service call if I went through them. She then found me another to call...Continue Reading
Business response:
Metro is truly sorry about this service issue. We take pride in providing exemplary 'after the sale' service to our valued customers. We have partnered with the nation's largest and most comprehensive service provider in the industry. Safeware has been working on this issue and they recognize there has been some miscommunication but they are currently working to resolve this as quickly as possible.
Love Metro and its sales staff!!! They know their stuff
Business response:
Thanks for taking the time to leave such a kind review, Michelle! We pride ourselves on excellent customer service and are thrilled to hear you've received just that. Any time you have a question, feel free to give us a call!
Terrible service department. Refused to service my appliance despite being an authorized repair center.
Business response:
We apologize for the inconvenience. We operate a small service department specifically for customers who have purchased appliances from our store. We would be happy to offer a list of other servicers in our area who could assist you.
When we purchased a new build, they used Metro for the appliances and offered a credit to use them. We purchased a fridge and washer/dryer with them. Within the 1 year warranty, we had their service dept out to look at the fridge since we were having trouble with the ice maker/dispenser. They called Samsung and apparently there was nothing that could be done. Now, 1 year and 7 months after purchasing (7 months out of warranty), the ice maker is no longer making ice and we're left to pay the expense of having it repaired. So ... read more
Frequently asked questions about Metro Appliances & More
How is Metro Appliances & More rated?
Metro Appliances & More has a 4.5 star rating with 738 reviews.
When is Metro Appliances & More open?
Metro Appliances & More is closed now. It will open at 8:00 a.m.
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