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Metro Appliances & More

4.5

About this business

In 1974, Metro Builders Supply opened its first appliance showroom in Tulsa, Okla. MBS has become one of the largest authorized contract distributor in the Midwest. With eight stores in four states, Metro has the buying power to offer the lowest possible price on more than 25 brands of major appliances. Each location provides an extensive display of products, many showcased in kitchen cabinetry. Metro Builders Supply is an employee-owned company. 

Location details

5313 S Mingo Rd, Tulsa, OK, 74146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.5738 reviews
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Conswaylo Smith-Ross's profile image
Conswaylo Smith-Ross 
5 years ago

I purchased a brand new Whirlpool stove from Metro for my new home and the control panel in the stove is bad. I called to get a replacement and I am being told I have to go through the warranty. I would completely understand this if I had the stove at least even a month and it went bad. This is a brand new stove that I purchased 7/31 with my home and they will not replace the whole stove. Very Bad Service. 

Sharon Siftar's profile image
Sharon Siftar 
recommend  Recommended
5 years ago

We have purchased all our kitchen appliances from metro. They have a price match and are easy to work with. 

Andrew Nestor's profile image
Andrew Nestor 
recommend  Recommended
6 years ago

Working with Gerrie couldn’t have been easier. I drove a few hours to pick up my item, and she went out of her way to make sure I left the store a satisfied customer. Proud new owner of a Bosch induction oven. 

Matt J Bruns's profile image
Matt J Bruns 
6 years ago

My close friend worked there. 

Tammy Williams's profile image
Tammy Williams 
6 years ago

I'm really upset. It will be a month tomorrow since my dryer has been broke. I understand the initial delay and waiting for part to come in before coming out to service. Is it the consumers fault or shows right expert direction to rely on consumer to know the true issue??....but ok...I tried to stay patient. Correct parts ordered 5/2 but here I am tomorrow being a full month and had to call and not all parts in yet?? Still bet u it'll be another week b4 fixed......never again....should have just replaced the dryer altogether... read more

Business response:

Tammy, since we no longer offer our own service department, we are sorry that we could not assist you with this issue directly. 

Nicole LeAnn Hopkins's profile image
Nicole LeAnn Hopkins 
7 years ago

Ask for Tarah Duncan and Linda Johnson! They have EXCELLENT customer service and continually go out of their way to serve the Tulsa community. Very impressed by their whole crew! 

Business response:

SO glad to hear you had a wonderful experience with us, Nicole! We hope to have the opportunity to help again soon. 

Sarah Koehling's profile image
Sarah Koehling 
7 years ago

We ordered our new Speed Queen Washer/Dryer from Metro- we love them, but more importantly we LOVE the guys that delivered the set. They found an issue with our gas line and alerted us immediately. They saw the issue through and followed up with us to make sure everything was OK. I will go to Metro for all my appliance needs in the future. 

Business response:

Thank you for your kind words. We appreciate your business! 

Fred Biscardi's profile image
Fred Biscardi 
7 years ago

No customer service means no way for anyone to buy anything there. 

Business response:

Thanks for taking the time to leave a review, Fred. We're sorry to hear your experience in our store was anything less than exceptional. The Store Manager, Dennis Boroto, would like to hear more about the situation. Please give him a call at the store at your convenience. 

Donna Callahan-Yarnell's profile image
Donna Callahan-Yarnell 
7 years ago

Business response:

We are sorry you are unhappy with your dishwasher purchase and we do value you as a repeat customer. Unfortunately, there was nothing wrong with the dishwasher. Therefore the manufacturer was not able to issue a return for a used dishwasher. We cann…See More 

Frequently asked questions about Metro Appliances & More

How is Metro Appliances & More rated?

Metro Appliances & More has a 4.5 star rating with 738 reviews. 

When is Metro Appliances & More open?

Metro Appliances & More is closed now. It will open at 8:00 a.m. 

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