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Metro Appliances & More
- Appliances
- Tulsa, OK
About this business
Location details
5313 S Mingo Rd, Tulsa, OK, 74146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Horrible buying experience yesterday. Sold something promised out beneath me because salesman was "to busy checking someone else out" after he had been working with me to pick out all my appliances! Was buying for my entire kitchen and laundry room, left and told them I would go somewhere else.
Business response:
We are so sorry that this happened Saturday while you were shopping with us. During the same time period that you were looking at the appliance, another salesperson was discussing the purchase with his customer. I spoke directly with your salesperson and he is so sorry that he did not put a sold tag on the item the minute you indicated you would like to purchase it. We sincerely apologize and have shared the experience with all of our salespeople to avoid the situation for another customer. If you haven't finalized your purc... read more
***BUYER BEWARE!!!*** We purchased a GE washer and dryer from Metro in 2015, along with an extended warranty. Two years later I'm needing the door latch fixed. I call them, they gave me a number to call for their service Dept. Which was only a recording with other phone numbers to call for services through a manufacturer. I took down the numbers and called GE. GE told me they were going to charge me for a service call if I went through them. She then found me another to call...Continue Reading
Business response:
Metro is truly sorry about this service issue. We take pride in providing exemplary 'after the sale' service to our valued customers. We have partnered with the nation's largest and most comprehensive service provider in the industry. Safeware has been working on this issue and they recognize there has been some miscommunication but they are currently working to resolve this as quickly as possible.
Love Metro and its sales staff!!! They know their stuff
I want to thank Metro Appliances & More for installing our washing machine on the same day that we bought it. Customer service was great and the installer was professional.
Business response:
Thank you for choosing Metro, Patrick. We're so glad to hear you had a great experience!
I want to thank Ryan Stirewalt for the great customer service today! I was able to make a purchase and have the dryer delivered to my house within 2hrs. The delivery was seamless and they also picked up our old dryer.
Business response:
We were happy to be of assistance, Dawn Mertens. Our team goes above and beyond to provide nothing but excellent to our customers and we're happy to hear you had a great experience. Enjoy your new dryer!
Thank you Metro Appliance and Troy for your help! Excellent customer service! We will be back again!
Business response:
Thanks for choosing Metro, Jordyn! We're looking forward to seeing you again.
I will always buy my appliances here. They have wonderful customer service. Thank you, Tony and thanks to the installation guys.
Business response:
We're thankful to have you as such a wonderful and loyal customer, Carolyn. We'll pass these kind words on to our team. Enjoy your new appliances!
Frequently asked questions about Metro Appliances & More
How is Metro Appliances & More rated?
Metro Appliances & More has a 4.5 star rating with 772 reviews.
When is Metro Appliances & More open?
Metro Appliances & More is closed now. It will open tomorrow at 8:00 a.m.
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