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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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Diane's profile image
Diane 
6 years ago

Been a Customer for over 25 years! Outstanding Service! Exceptional service. The Dealership is beautiful. Great coffee too! 

Business response:

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Christopher's profile image
Christopher 
6 years ago

Mercedes Benz Service and time! 

Business response:

Thank you for the great review, Christopher. Please come visit us if you need anything else, be it service or sales. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Robert's profile image
Robert 
6 years ago

intermittent problem prompt response 

Business response:

Thank you for this amazing review, Robert! We really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Janet's profile image
Janet 
6 years ago

I appreciate Mercedes Benz of SA and Maintenance Spec Gary My car was fixed quickly and I appreciated my repair specialist - Gary. He was professional and friendly. He was knowledgeable and took care of my car in a professional manner. 

Business response:

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

DocHolloway's profile image
DocHolloway 
6 years ago

Great service as always! Mercedes of SA always takes great care of me. I'm a long-time customer and will likely continue as such for decades to come. 

Business response:

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Peter's profile image
Peter 
6 years ago

Great service-world's best concierge Tyler Jordan is my concierge. without him I would not be having my cars serviced at the dealership, nor would I have purchased the 2017 C300 in 2018 from the dealership. He's the best. 

Business response:

Reviews like yours are truly a breath of fresh air! Tyler is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Bret's profile image
Bret 
6 years ago

Overall exceptional! Andrew was a ZERO pressure sales person! HE was the reason that we bought from MBSA! That, and the fact that we got a HECK of a deal on our car. 

Business response:

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mercedes Benz of San Antonio. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

William's profile image
William 
6 years ago

Exceptional service by a professional team=Excellence My relationship and friendship of many, many years with my service advisor, my service technician, and our shop foreman at MBofSA makes each visit to the dealership a great experience. I have total trust in them and more than appreciate their sincere interest in our M-B vehicles which include an E, S, and SL series. Their ultimate degree of professionalism is their unmatched trademark of excellence! We are blessed. 

Business response:

Thank you for the positive review, William and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

John's profile image
John 
6 years ago

Great Job MB San Antonio - Thanks!!! Great service rep in Chrissy Schroeder - extremely customer centric! Rest of staff equally as friendly, responsive and professional. Best in town waiting area. Most importantly, team(s) carried out timely service and repairs. Special thanks to everyone, especially Chrissy for making what can be a stressful experience, pleasant!!! 

Business response:

John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open on Monday at 8:30 a.m. 

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