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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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Yessika's profile image
Yessika 
6 years ago

Great service Everyone was working hard to help everyone with their needs and have their vehicle done in a timely manner. I really appreciate the friendly and positive energy throughout the dealership. 

Business response:

Yessika, thank you for the feedback! We are happy to hear about your positive experience at Mercedes Benz of San Antonio, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Gerrard's profile image
Gerrard 
6 years ago

My service advisor has always treated me with respect. He’s definitely an a My service advisor Tyler Jordon 

Business response:

We appreciate the kind words, Gerrard. We look forward to seeing you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Gordon A's profile image
Gordon A 
8 years ago

Gordon Armstrong Outstanding. Had an appointment for my annual service on my 2014 E250BTC. I was met as I pulled in. My service manager discussed the services they would be doing and the estimated time it would take. I was provided a loaner car within 5 minutes. Later that day I received a text it was done. I returned the loaner car and after the service manager told me all was good to go and no problems were found and I was good for another year. I will be back next year. 

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Cla250mb 
8 years ago

Mercedes in San Pedro They had excellent service! Everyone was friendly and very helpful 

TXMoreno's profile image
TXMoreno 
8 years ago

Still Waiting Took our vehicle in for service over a week ago. We were told we needed some extra work and asked if we had an extended warranty. We told them we did have one and they said great lets schedule the service. We asked that they verify that the problem was in fact covered by our warranty before we schedule the service. The young man did not seem very eager to do that but did ask that we call him with the number. We called and gave him that information. It is now going into the second week, I have called him twice a... read more

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mcmullanco 
8 years ago

A Service Everyone was knowledgeable, meticulous and courteous. 

drposse's profile image
drposse 
8 years ago

Humiliating Experience Gentlemen very disrespectful borderline racist. Made me feel that as a African American that I didn’t deserve the quality service that Mercedes Benz has provided me with in the past. Very demeaning. Worst experience since purchase. 

gcervera89's profile image
gcervera89 
8 years ago

Mrs JAIMe is the best service advisor!!! 

RonDino2's profile image
RonDino2 
8 years ago

Easy I bought an E350 3days ago. From th moment I walked in the dealership everything went smoothly. Uttam was my salesman and he was very knowledgeable and helpful 

Business response:

Hello RonDino2. Congratulations on your E 350! It is wonderful to hear you had a seamless and wonderful shopping experience getting into your new Mercedes-Benz with the help of Uttam. Please do not hesitate to reach out if we can be of any further assistance. Kind regards, Heather Lewis-Client Care Manager 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open on Monday at 8:30 a.m. 

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