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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Car repair and service Excellent response to problem. Tyler went over and above assisting with the needs (repairs) of my car.
Business response:
Thank you for leaving us this great review, Yolanda! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
MB On time
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
The Service Department is Fantastic Lynda de la Cruz is great. It was a near emergency situation and she was able to help me immediately and with great service. She and the service department would be the primary reason why my next car will also be a Mercedes. You can't beat their service.
Business response:
Thank you for putting your trust in Mercedes Benz of San Antonio! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes does it again!! William Taylor was the absolute BEST person to work with!! He was honest and professional, caring and patient!! I would highly recommend him to my friends and family now that my longtime sales person, Mike Hernandez, is no longer with Mercedes. I have purchased FIVE previous Mercedes from Mike and was sooo worried my experience would not be as great. Thankfully, when I reached out to Mike he highly recommended William and my experience did not feel like a typical “sales pitch” or car sales experience... read more
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Eloise Forge Sales people nice friendly and knowledgeable. The general manager, Alfonso Cavazos was friendly as well. I thought he was a sales person at first until theme of our conversation. He gave us a business card. Amazing!!!
Business response:
We really appreciate your feedback, Eloise. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service experience Jake is an excellent service advisor, he is also a great customer service advocate.
Business response:
Thank you so much for your feedback, Graham. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jake. Please let us know if we can ever help you in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Chillin with MBSA! They not only explained why Service B before A, but why the price for B was much higher than A. This is my first MB.
Business response:
Thank you for the great review, Susan. Please come visit us if you need anything else, be it service or sales. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service Great service tech, went above and beyond and kept me in the loop and knew If was waiting in the lobby instead of dropping off and made it quick.
Business response:
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
yes The service was excellent and done on time.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open on Monday at 8:30 a.m.
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