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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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Kirk's profile image
Kirk 
6 years ago

Mercedes-Benz of San Antonio Tyler Jordan always takes care of my vehicle and my wife's vehicle and his professionalism is only exceeded by the care he extends to both of us. It is comforting to know that when my wife brings her car in for service that Tyler is there to assist her. When we first became customers, many years ago, we never knew who was taking care of us. We now know that when we come in we can trust Tyler to take care of us and our vehicles. With all the competition for our patronage it is refreshing and reass... read more

Business response:

Thank you so much for your feedback, Kirk. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Tyler. Please let us know if we can ever help you in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Harriet's profile image
Harriet 
6 years ago

Mercedes-Benz of San Antonio is outstanding! Excellence at its best! Everyone is truly outstanding! A class act!!!! The GM & Sales Manger greet the customers and seem to be truly sincere. This makes a big difference on how you feel like you’re being treated. Everyone and I mean everyone down to the cleaning staff are outstanding. 

Business response:

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Sandra's profile image
Sandra 
6 years ago

Exceptional quality Everyone and everything. TOP NOTCH 

Business response:

Thank you for the great review, Sandra. Please come visit us if you need anything else, be it service or sales. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Thomas's profile image
Thomas 
6 years ago

SL550 repair I was kept informed of the progress being made on my car. 

Business response:

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Peter's profile image
Peter 
6 years ago

MB of San Antonio is top notch Customer waiting area is excellent and the attendant was very friendly. Bathrooms are spotless. 

Business response:

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Maria's profile image
Maria 
6 years ago

Service Friendliness 

Business response:

Thank you for the great review, Maria. Please come visit us if you need anything else, be it service or sales. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Karl's profile image
Karl 
6 years ago

Service A Easy to arrange service and it was completed in a timely manner. 

Business response:

Karl, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Joseph's profile image
Joseph 
6 years ago

New to Mercedes THe dealership is very impressive. I was given Eric's full attention even though he had many things to attend to. Being greeted by the Genral Manager was appreciated. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Kimberly's profile image
Kimberly 
6 years ago

Excellent Experience!!! Everyone from the receptionist to sales to finance is welcoming, helpful and truly interested in my happiness and satisfaction with my purchase. 

Business response:

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open on Monday at 8:30 a.m. 

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