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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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Michelle's profile image
Michelle 
6 years ago

Excellent service Chrissy kept me informed along the way and got me a loaner car at the point when I needed it. Getting in and out was quick and easy so I didn’t have to wait long which was great. My vehicle was thoroughly serviced with the necessary items fixed and it came out sparkling clean. Thank you! 

Business response:

Michelle, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jennifer's profile image
Jennifer 
6 years ago

E300 The car was clean and ready when I arrived. They actually kept in the showroom overnight. The paperwork was largely ready for me and the process was easy. No major pushing to upsell service plans or use their financing once I'd declined. Left with a full tank of gas, a tote, mug, and a nice bottle of wine. 

Business response:

Hi Jennifer and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Mercedes Benz of San Antonio. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Brian's profile image
Brian 
6 years ago

Best in San Antonio Efficient and seamless 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Confidence's profile image
Confidence 
6 years ago

Best experience It’s was seamless; the sales man was very easy to work with. Great communication 

Business response:

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Ray's profile image
Ray 
6 years ago

Preventive maintenance service Timely completion of service 

Business response:

Ray, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Roman's profile image
Roman 
6 years ago

Good Service at San Antonio, TX Mercedes Benz In washing my car a brush took off my right side mirror. They were able to fix it the next morning and gave me a car to take home that night. 

Business response:

Thank you for leaving us this great review, Roman! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Barbara's profile image
Barbara 
6 years ago

C300 Mercedes I had to have my car towed in on a Saturday afternoon. Jeff was very helpful over the phone that day and then in person when I picked up my car. He kept me informed on everything from what was wrong, when the parts were ordered, when received and completed. Overall, a great experience! 

Business response:

Thank you for leaving us this great review, Barbara! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Melissa's profile image
Melissa 
6 years ago

Paco was Great! Paco was the best service advisor that I have personally ever dealt with. He was very relatable. Not trying to make a sale, but more so, putting the customer first! He is the only reason why we stayed and had the work done at MBofSA! Also, having a loaner for the duration of the work was a huge plus, thank you for going above and beyond for your customers! 

Business response:

Melissa, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Raul's profile image
Raul 
6 years ago

Five star Excellent service...everything was ready when I got there. 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open on Monday at 8:30 a.m. 

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