Mercedes-Benz of San Antonio's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
Select a rating
Cynthia's profile image
Cynthia 
6 years ago

survey responses professionalism, courtesy, expedience, 

Business response:

Cynthia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Alfonso Cavazos | acavazos@mbofsa.com 

Vanessa's profile image
Vanessa 
6 years ago

Happy customer! Wonderful experience! The purchasing experience was amazing. From start to finish I enjoyed my time with the team at MBofSA. Im especially thankful to Mr. Mychal Payne, the sale rep. I was fortunate to work with! He heard what my interests were and helped look for a vehicle that would fit what I was looking for. I would highly recommend this dealership to anyone looking to acquire a new vehicle. I hope your lucky enough to work with Mr. Payne or a team member who can offer a similar purchasing experience! 

Business response:

Hello Vanessa, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mychal was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Alfonso Cavazos | acavazos@mbofsa.com 

Paul's profile image
Paul 
6 years ago

Top notch service department Personalized, efficient service by Tyler Jordan. 

Business response:

Hi Paul, and thank you for this great review! We're happy to hear that Tyler took care of you! They are a great asset and we appreciate all that they do. Best regards, Alfonso Cavazos | acavazos@mbofsa.com 

Scott's profile image
Scott 
6 years ago

Outstanding Dealership Working with Mychal is great! Car number 35 for me and my 3rd from MB of SA. Best buying experience ever! 

Business response:

Thank you so much for the nice review, Scott! We really appreciate this feedback and I'll be certain to share your compliments with Mychal and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Kind regards Alfonso Cavazos | acavazos@mbofsa.com 

George's profile image
George 
6 years ago

Routine service number 5 The professionalism that my service provider was outstanding. 

Business response:

George, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Alfonso Cavazos | acavazos@mbofsa.com 

John's profile image
John 
6 years ago

Excellent service Very professional and courteous 

Business response:

We appreciate the kind words, John. We look forward to seeing you again in the future! Best, Alfonso Cavazos | acavazos@mbofsa.com 

Mario's profile image
Mario 
6 years ago

Flawless transaction and delivery 100% online transaction. Excellent communication with sales and Finance. No nonsense sales pitch, forward upfront deal. 

Business response:

Mario, thanks for the wonderful review of our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, Alfonso Cavazos | acavazos@mbofsa.com 

Edward's profile image
Edward 
6 years ago

Excellence Mychal Payne is the best sales and service professional at MB San Antonio. We have purchased 4 MB vehicles over the last 6 years. We are glad he has returned to the dealership. 

Business response:

Edward, thank you for the feedback! We are happy to hear about your positive experience at Mercedes Benz of San Antonio, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Alfonso Cavazos | acavazos@mbofsa.com 

Ray's profile image
Ray 
6 years ago

Ray V. Service Rep, Tyler Jordan, exceptional service and follow up. 

Business response:

Hi Ray, and thanks for the great feedback! We're very happy that Tyler was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Take care, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open on Monday at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com