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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Mr. The service consultant was courteous, professional & answered my questions about the service to be performed. Service was completed in a timely manner. Thank you!
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
It was ok, not the best. Something definitely lacking.. Cleanliness & friendliness of staff..
Business response:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Lloydfansler I was treated with courtesy and respect by all staff at MBSA.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Top Notch Service and Support I liked the ease of scheduling a service appointment. The service representative James Hendricks was professional and accurately communicative about the service to my car. It was ready when he said it would be.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Care in Service Care was taken to transfer my registration, txtag, and AMG stickers to the new windshield.
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Regards, John Bobo - General Sales Manager - jbobo@freedomautogroup.com
Ms Always curteous, willing to help and felt comfortable being there considering everything that's going on with the virus. I felt everyone I came in contact with were taking the necessary precautions.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Amazing Experience Russell was very relatable and made my experience very enjoyable. Not once did I feel pressured. I was helped to make the sale complete. Alex and Jonathan also made experience enjoyable
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Professionalism at its Best! Truly appreciate the customer care representative, very attentive to my needs. The shuttle service person also very professional and respectful.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Quick appointment and resolved my issue Though my regular service advisor was not available- mbofsa was able to give me a next day appointment for my service request with loaner provided.. thanks
Business response:
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open on Monday at 8:30 a.m.
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