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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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William's profile image
William 
5 years ago

Great service Service representative was very informative and kept me up to date regarding my vehicle, she also provided best option for my vehicle. 

Business response:

Thank you for reaching out William! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Henry's profile image
Henry 
5 years ago

Dr. Hank Good communication with the service advisor. Apparently, good service. Nice wash job! 

Business response:

Thank you so much for your feedback, Henry. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Elizabeth's profile image
Elizabeth 
5 years ago

Wonderful MB Service Professional yet personal service! 

Business response:

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Diane's profile image
Diane 
5 years ago

Great Car experience!! personal attention, knowledgeable responsive sales representatives and a beautiful new car! :) 

Business response:

Hello Diane and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Consuelo's profile image
Consuelo 
5 years ago

Grateful customer I was very impressed with the attention that I got from the Mercedes Benz road service on 8/11/20. The technicians (#225 and #74434) that help me, were very prompt and did a great job jump startIng my car and latter on getting a new battery for it. Thank you Mercedes Benz for providing this fantastic service. 

Business response:

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

David's profile image
David 
5 years ago

Mercedes of SA - 2021 GLA 250 Augustin was awesome to work with. He took his time to ensure my wife was completely satisfied with her 2021 GLA 250. Augustin answered all our questions and showed us everything we asked about. No pressure sales...awesome! Best auto sales experience I have ever had. 

Business response:

David, we loved reading this review! Happy customers are our aim, and it appears Augustin really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Ron's profile image
Ron 
5 years ago

Excellent Customer Care Excellent Service and my new service advisor Jeff is outstanding 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jaime's profile image
Jaime 
5 years ago

Service Mgr friendly staff 

Business response:

Thank you for the great review, Jaime. Please come visit us if you need anything else, be it service or sales. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Julio's profile image
Julio 
5 years ago

Great Customer Care They took care of me. Had an issue with my vehicle after hours and they gladly helped me out. 

Business response:

Thank you for leaving us this great review, Julio! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m. 

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