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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
service dept Tyler went above and beyond in every aspect. He is an asset to your company.
Business response:
Thank you for taking the time to write this review. We are pleased to hear that Tyler was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
none Both Susie and Arturo did a great job of showing us the different vehicles that we wanted to see. Both of them are extremely professional and very accommodating.
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Always first class service! Tyler Jordan has been my service advisor for 5 years and always does an excellent job, and so does everyone at Mercedes Benz San Antonio from check in until your car is ready!
Business response:
Georgia, thank you for the awesome feedback! You're right, Tyler is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Horrible service This dealership has the worst customer service I have ever had at any car dealer. I bought a used 2016 Smart car from them and took it in for service. They damaged my door, hood, windshield wipers and broke the windshield. They also had my car for 8 weeks in the shop to try and repair the damage their service department caused. I was driving down the road at 70mph and the sun visor fell off and lodged in the Steering wheel and almost cause me to have an accident. After all of that I had asked them about canc... read more
Business response:
We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Service and Excellent Facilities My Service Advisor, Jake was great to work with and provides excellent and honest advice on what should be repaired or not on my vehicle.
Business response:
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent Service Friendly, efficient, and overall customer service
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Experience at Mercedes San Antonio Very helpful and even helped me save money.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service Wonderful experience. My service rep, Jake, made sure I was taken care of and my car was ready when I came to pick it up.
Business response:
Thank you for taking the time to write this review. We are pleased to hear that Jake was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Car Service Michael Nolte is always courteous and professional. He made sure my loaner was ready when I arrived and notified me when my car was ready for pick up. I definitely trust Michael when my car needs service.
Business response:
We truly appreciate you taking the time to write about your experience at our service department, Mary. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Michael! We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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