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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Review The timely manner in which the work was completed. How clean the car was after the service.
Business response:
Meriruth, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great! Mark Reilly was my sales rep. He was attentive, professional and extremely respectful which is very important to me. MBofSA is solid in their customer service. Thank you!
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Experience Professional staff, neat clean facility, all repairs done timely.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
A cut above the rest Each and every person we encountered during our visit was courteous and professional. Our salesman was fairly new, but Arturo, the new car sales manager, served as a mentor and source of information - which ultimately led to our decision to purchase that day.
Business response:
Ronald, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Lease Professional. Knowledgeable
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service at our Doorstep Lauren, is superb as Concierge and without her we would not have been able to move forward to final steps easily. She has impeccable communication skills and holds customer service as paramount. Trevor is a gentleman--he introduced the car to us, and made signing the paperwork seamless. He has Old World manners and respect for the customer that should be the envy of your organization. This was my first experience getting a car online without visiting the dealership--and the entire process was handled ... read more
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Expert professional treatment The expert professional treatment of my S Class vehicle and the prompt attention that I always receive.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Alright Lovely lounge
Business response:
Franklin, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Nice Experience The easy process of having your vehicle serviced, and the option of pick up, drop off, loaner. The cleanliness, and promptness of the advisors.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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