This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
GREAT Customer Service Nick was wonderful to work with! Responded to my texts right away, had a loaner ready, kept me updated throughout the process and my car was done on time, as promised! Thank you, Nick, I will be there for all services needed from here on out!
Business response:
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Hangsheng wang This is the first time I feel so happy and satisfied! The sales people are very patient and professional! Not only helped me buy the car I like, but this experience also let me and my family feel the professional service! Thanks again to Mercedes Benz of San Antonio!   
Business response:
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Six Weeks In Service Shop Love Service-Advisor Jake Gardner for efficiently handling needs, though when he is away for vacay or personal reasons, there tends to be a total lack of solution determination and associated coordination with my warranty company, in order to complete work. I get it that involving a third party extends timeframes, and a pandemic is going on, but MBSA had my vehicle for nearly 6 weeks without resolve. This has happened a couple of times in a row now, both with my ML63 and S550. Additionally, after ba... read more
Business response:
Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent Service James is always very helpful Thanks for a job well done
Business response:
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Glennda G. I was promptly acknowledged when I walked in. Everyone was eager to help. They gave me what I wanted within my comfort zone of payments.
Business response:
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Awesome Service call Convenient didn’t have to leave my home to change out a battery!!
Business response:
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service Friendly attentive
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service Jeff was friendly and efficient and provided great service
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great salesman Todd our salesman was awesome, very professional, patient and transparent. He listened to our needs and made a suggestion we never thought of and purchased as a result. He gets 5 stars !!!
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open on Monday at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com