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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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Maria's profile image
Maria 
6 years ago

Service Review Staff very helpful and polite. 

Business response:

Thank you for leaving us this great review, Maria! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Alfonso Cavazos | acavazos@mbofsa.com 

Penne's profile image
Penne 
6 years ago

y'all are simply the best... very best We would just like to say thank you for the detailed, professional and attentive service experience. The service was perfect and the staff, even better :) 

Business response:

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the f future! Best regards, Alfonso Cavazos | acavazos@mbofsa.com 

Lagunas's profile image
Lagunas 
6 years ago

My thought Tyler in service is so outstanding, I love how he explained everything to me and my boyfriend, and how everyone is just in harmony. Even when Tyler isn’t there I never get a bad experience, or anything similar. 

Business response:

We loved reading this review! Happy customers are our aim, and it appears Tyler really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. All the best, Alfonso Cavazos | acavazos@mbofsa.com 

Leah's profile image
Leah 
6 years ago

Thanks, Jake! Jake always provides great customer service and makes having my car serviced as easy as possible. 

Business response:

Leah, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jake does for Mercedes Benz of San Antonio and our customers. Hope to see you again soon! Best, Alfonso Cavazos | acavazos@mbofsa.com 

April's profile image
April 
6 years ago

Fantastic Service Center Quick and convenient and the shop was very fair 

Business response:

April, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Alfonso Cavazos | acavazos@mbofsa.com 

Joy's profile image
Joy 
6 years ago

Great service in so many ways! Tyler is such a great service rep, so knowledgeable, patient, and polite. I also like the service documentation so I can understand what needs to be fixed/maintained. 

Business response:

Hi Joy, and thanks for the great feedback! We're very happy that Tyler was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Alfonso Cavazos | acavazos@mbofsa.com 

Rose's profile image
Rose 
6 years ago

Great service - purchased my first Mercedes! Russell was professional, friendly, attentive and kept me well-informed on the status of my purchase. 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

David's profile image
David 
6 years ago

My new GLB250 My sales associate, Craig Smoak was very professional and fun to work with. He had a great sense of humor and most importantly, was able to find the perfect vehicle I was looking for. I love my GLB250! I got the perfect color and all the best features I could possibly ask for! Thank you Craig! 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Leonard's profile image
Leonard 
6 years ago

LMark Our salesman was patient and worked with us to help us find the exact car for us, giving advice where needed. 

Business response:

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open on Monday at 8:30 a.m. 

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