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Mercedes-Benz of Natick

4.7

About this business

Location details

253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,649 reviews
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Franky's profile image
Franky 
3 years ago

Great experience!!! Nice and easy…. 

Business response:

Thank you for sharing your review with our team, Franky! -Mercedes-Benz of Natick 

Joe's profile image
Joe 
3 years ago

Great personnel 

Business response:

Thank you for the kind review, Joseph! Our Mercedes-Benz of Natick team appreciates your support and looks forward to serving you next time! 

PBossi's profile image
PBossi 
3 years ago

Nice people 

Business response:

Thank you for the kind review - it is much appreciated by all of us here at Mercedes-Benz of Natick and we hope to see you again next time! 

Altieb's profile image
Altieb 
3 years ago

The dealership was great. Mixed feelings about the car, but can't complain about the dealer. 

Business response:

We appreciate your honest feedback and hope that you will reach out to us if you have any concerns we can help put at ease. Thank you! - Mercedes-Benz of Natick 

Audrey's profile image
Audrey 
3 years ago

They responded rather quickly by email. So I had arrived in on Friday to test drive the car, it was very nice , apart from the fact , it’s too over priced, and they also forgot to mention that the caulking in the vehicle needed to be fixed. Anything maintenance with this vehicle, really should have been taken care off, prior to any customer taken the car for a test drive. So over all very disappointing . 

Business response:

Thank you for taking the time to leave us this review for us here. We always aim for 100% customer satisfaction. We would like to learn more about your experience to regain your future business. Please contact me at your earliest convenience so that we can discuss this further. -Fahad Arshad - General Manager - farshad@herbchambers.com 

Maureen's profile image
Maureen 
3 years ago

Vito was very helpful, respectful and professional. He gave me as much detail as possible regarding the GLE 350 and allowed me to take my time to decide the vehicle that I wanted. 

Business response:

Thank you for the kind feedback, Maureen! Vito & the team look forward to serving you again in the future! 

Brendan's profile image
Brendan 
3 years ago

Was contacted almost immediately by their BDC, negotiated the price down $1,000 to the price it was originally listed for on CarGurus, and made an appointment to see it with the anticipation of buying it. Everything went smoothly pre-sale, and the salesperson and finance manager were pleasant to work with. It was only after I signed paperwork and they had their money that my experience turned less than pleasant. After originally being told they needed a reasonable 24-hr turnaround time to get the car registered and ready, it... read more

Business response:

Hi Brendan, We understand your frustration and appreciate you taking the time to leave us your honest feedback. We want to help resolve these concerns and regain your confidence in us, if possible. Please don't hesitate to reach out to share any additional information you may have. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com 

alexis's profile image
alexis 
4 years ago

Very friendly and easy to talk to. 

Business response:

Thanks for the five stars, Alexis! We appreciate the kind words and hope to see you back! -Mercedes-Benz of Natick 

Guru9PR7CH's profile image
Guru9PR7CH 
4 years ago

Love my car! Thank you 

Business response:

We appreciate you taking the time to leave us a positive rating! - Mercedes-Benz of Natick 

Frequently asked questions about Mercedes-Benz of Natick

How is Mercedes-Benz of Natick rated?

Mercedes-Benz of Natick has a 4.7 star rating with 3,649 reviews. 

When is Mercedes-Benz of Natick open?

Mercedes-Benz of Natick is closed now. It will open tomorrow at 8:30 a.m. 

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