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Mercedes-Benz of Natick

4.7

About this business

Location details

253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,649 reviews
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kublai68's profile image
kublai68 
4 years ago

fast reply 

Business response:

Thank you for your positive review! -Mercedes-Benz of Natick 

Brad's profile image
Brad 
4 years ago

Responded well 

Joshua's profile image
Joshua 
4 years ago

Great customer service 

Business response:

Thank you for the great review, Joshua! We hope we can be of service to you again in the future! - The Mercedes-Benz of Natick Team 

Johana's profile image
Johana 
4 years ago

Extremely disappointed with the customer service. We called, set up an appointment to see a car. Specifically asked if someone else comes see this car what would happen. We were advised not to worry, if anyone’s else comes by we would get a called, “ the car is reserved for you”. We get a called at 9am the day of the appointment asking if we’re still going, we confirmed. We showed up to our appointment to find out the car was just sold and we were never contacted like we were told. Extremely unprofessional. 

Ronnieo's profile image
Ronnieo 
4 years ago

The staff was friendly. Unfortunately, the car was not what I was looking for. 

Business response:

Thank you for your feedback, Ronnieo! We truly value the feedback from your visit! - Mercedes-Benz of Natick 

Anthony's profile image
Anthony 
4 years ago

The team here were awesome. Straight to the point. Nick was the salesperson who took care of me. Would highly recommend. 

Business response:

Thank you for the excellent review, Anthony! We're happy to hear Nick & the team took great care of you during your visit and we hope to see you again next time here at Mercedes-Benz of Natick! 

Olgama's profile image
Olgama 
4 years ago

They are very different very kind service and easy communication am so proud to get this dealership 

Business response:

We appreciate your kind words and rating, Olgama! We look forward to seeing you again! Thank you! - Mercedes-Benz of Natick 

BRUCE's profile image
BRUCE 
4 years ago

Positive experience with several sales people. 

Business response:

We're so happy to hear this, Bruce! Thank you from the entire Mercedes-Benz of Natick team! 

arlynn's profile image
arlynn 
4 years ago

They contacted me. Asked me to come up and look over the car. Actually 2 people from that dealership contacted me. I purchased a similar car from another dealership. 

Business response:

Hello, thank you for taking the time to share your review. We wish you the best of luck with your new vehicle. 

Frequently asked questions about Mercedes-Benz of Natick

How is Mercedes-Benz of Natick rated?

Mercedes-Benz of Natick has a 4.7 star rating with 3,649 reviews. 

When is Mercedes-Benz of Natick open?

Mercedes-Benz of Natick is closed now. It will open tomorrow at 8:30 a.m. 

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