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Mercedes-Benz of Natick
- Car Dealers
- Natick, MA
About this business
Location details
253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I was already approved for a car .. My salesman was the worst Eve he kept saying hold on or he will call me back. He told me he had the car waiting .. come to find out he sold the car without me even knowing after I was already approved for the car very unprofessional
Business response:
Thank you for the review. We regret any frustration or disappointment this experience may have caused you. Your feedback is appreciated and I encourage you to contact me directly if you'd like to discuss the situation in greater detail. Respectfully, Fahad Arshad - General Manager - farshad@herbchambers.com
Steve Boston is salesman, he's very helpful and kind,overall all the people I met at Mercedes-Benz of Sudbury is very friendly. Will buy again in future if needed.
Business response:
Quang, we're delighted to hear that Steve and the team at Mercedes-Benz of Sudbury provided you with such a positive experience. We look forward to assisting you again in the future!
Called to buy a 2015 Escalade for listed advertised price of $30,004 and was told the price is $2000 more.
Business response:
Thomas, we regret any confusion regarding the pricing of the Escalade. We strive to provide accurate information, and it's disappointing to hear about this discrepancy. Please reach out so we can address your concerns directly and clarify any misunderstandings. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com
Excellent follow up
Business response:
Thank you for taking the time to share this review! We hope you won't hesitate to reach out if our Mercedes-Benz of Sudbury team can be of service again in the future!
Terrible experience with this dealer. Scheduled an appointment to look at a vehicle. Confimed multiple times. Drove all the way down there and they told me the vehicle was sold & let me walk out. I would never go back
Business response:
Kyle, I'm sorry to hear about your experience. We strive for better communication and regret any inconvenience caused by this oversight. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com
great service
Business response:
Thank you for taking the time to leave us a review, Joe! Our Mercedes-Benz of Sudbury team looks forward to working with you again in the future!
Dealer did call but no deal was reached as firm on the price
Business response:
Thank you for considering us! We hope you won't hesitate to reach out if our Mercedes-Benz of Sudbury team can assist you in the future!
Very good
Business response:
Thank you for the five-star review - it is much appreciated by all of us here at Mercedes-Benz of Sudbury and we hope to serve you again in the future!
Very knowledgeable and caring
Business response:
Thank you for the positive feedback, Isaiah! Our Mercedes-Benz of Sudbury team hopes to serve you again in the future!
Frequently asked questions about Mercedes-Benz of Natick
How is Mercedes-Benz of Natick rated?
Mercedes-Benz of Natick has a 4.7 star rating with 3,649 reviews.
When is Mercedes-Benz of Natick open?
Mercedes-Benz of Natick is closed now. It will open tomorrow at 8:30 a.m.
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