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Mercedes-Benz of Natick
- Car Dealers
- Natick, MA
About this business
Find the Mercedes-Benz of your dreams at our Natick, MA dealership selling new Mercedes-Benz and used cars. Call us at 508-655-5350.
Location details
253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Very great and friendly people , very nice waiting area with drinks options and snacks! I'm very happy and satisfied with the employees and my new purchase.
Business response:
Congratulations on your new purchase! We are thrilled to hear you had a great experience here at Mercedes-Benz of Sudbury and hope to see you again in the future!
Went for a test drive. I wanted to see service records of the car. They said they would get them to me monday and i never heard from them again
Sold the car but never took omit down. They are using it for bait
Business response:
Reviews like this are hard to receive, but they help us improve for future guests. If you would like to share anything further, I'm available to discuss your experience. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com
Responded to me inquiry
Business response:
Thanks for reviewing your experience, Richard! Please don't hesitate to reach out if our Mercedes-Benz of Sudbury team can be of service again in the future!
I was already approved for a car .. My salesman was the worst Eve he kept saying hold on or he will call me back. He told me he had the car waiting .. come to find out he sold the car without me even knowing after I was already approved for the car very unprofessional
Business response:
Thank you for the review. We regret any frustration or disappointment this experience may have caused you. Your feedback is appreciated and I encourage you to contact me directly if you'd like to discuss the situation in greater detail. Respectfully, Fahad Arshad - General Manager - farshad@herbchambers.com
Steve Boston is salesman, he's very helpful and kind,overall all the people I met at Mercedes-Benz of Sudbury is very friendly. Will buy again in future if needed.
Business response:
Quang, we're delighted to hear that Steve and the team at Mercedes-Benz of Sudbury provided you with such a positive experience. We look forward to assisting you again in the future!
Called to buy a 2015 Escalade for listed advertised price of $30,004 and was told the price is $2000 more.
Business response:
Thomas, we regret any confusion regarding the pricing of the Escalade. We strive to provide accurate information, and it's disappointing to hear about this discrepancy. Please reach out so we can address your concerns directly and clarify any misunderstandings. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com
Excellent follow up
Business response:
Thank you for taking the time to share this review! We hope you won't hesitate to reach out if our Mercedes-Benz of Sudbury team can be of service again in the future!
Terrible experience with this dealer. Scheduled an appointment to look at a vehicle. Confimed multiple times. Drove all the way down there and they told me the vehicle was sold & let me walk out. I would never go back
Business response:
Kyle, I'm sorry to hear about your experience. We strive for better communication and regret any inconvenience caused by this oversight. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com
Frequently asked questions about Mercedes-Benz of Natick
How is Mercedes-Benz of Natick rated?
Mercedes-Benz of Natick has a 4.7 star rating with 3,238 reviews.
When is Mercedes-Benz of Natick open?
Mercedes-Benz of Natick is open now. It will close at 9:00 p.m.
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