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Mercedes-Benz of Natick

4.7

About this business

Location details

253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,649 reviews
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Rozay's profile image
Rozay 
2 months ago

This is by Fire one of the worst experience I have ever had with Mercedes. I brought my vehicle and I saw their vehicle we were talking and then the salesman come back and says we have to charge you $15,000 of MSRP. I said why that makes no sense. He couldn’t figure out why his manager told him that. But then he said if I sell my vehicle somewhere else they’ll give me what the vehicle says. The vehicle is posted for 169 and they wanted to put $15,000 on top of it. No Mercedes-Benz that that I have called around and they’re a... read more

Frances's profile image
Frances 
3 months ago

The worse experience! This dealer kept calling me for a week, I finally go an hour out my way to find out they make their own rules. I was pre-approved through my credit union for this vehicle, which I explained through email and a phone call before going there. The sales manager comes over, looks at the check as if it was Monopoly money and states it’s not a cashiers check. Duh! A cashier’s check would come from ME, the check you’re looking at is directly from my credit union. When I tell him this he then says well it’ll ta... read more

Nicholas's profile image
Nicholas 
5 months ago

exactly as described and got it with the warranty i was looking for 

Lisa's profile image
Lisa 
5 months ago

Great experience! 

GuruDNVDVP's profile image
GuruDNVDVP 
11 months ago

Very great and friendly people , very nice waiting area with drinks options and snacks! I'm very happy and satisfied with the employees and my new purchase. 

Business response:

Congratulations on your new purchase! We are thrilled to hear you had a great experience here at Mercedes-Benz of Sudbury and hope to see you again in the future! 

Dyego's profile image
Dyego 
11 months ago

Very great and friendly people , very nice waiting area with drinks options and snacks! I'm very happy and satisfied with the employees and my new purchase. 

Business response:

Congratulations on your new purchase! We are thrilled to hear you had a great experience here at Mercedes-Benz of Sudbury and hope to see you again in the future! 

Tamora_102991's profile image
Tamora_102991 
11 months ago

Went for a test drive. I wanted to see service records of the car. They said they would get them to me monday and i never heard from them again 

GuruDTB7LT's profile image
GuruDTB7LT 
a year ago

Sold the car but never took omit down. They are using it for bait 

Business response:

Reviews like this are hard to receive, but they help us improve for future guests. If you would like to share anything further, I'm available to discuss your experience. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com 

Richard's profile image
Richard 
a year ago

Responded to me inquiry 

Business response:

Thanks for reviewing your experience, Richard! Please don't hesitate to reach out if our Mercedes-Benz of Sudbury team can be of service again in the future! 

Frequently asked questions about Mercedes-Benz of Natick

How is Mercedes-Benz of Natick rated?

Mercedes-Benz of Natick has a 4.7 star rating with 3,649 reviews. 

When is Mercedes-Benz of Natick open?

Mercedes-Benz of Natick is closed now. It will open tomorrow at 8:30 a.m. 

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