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Mercedes-Benz of Natick

4.7

About this business

Find the Mercedes-Benz of your dreams at our Natick, MA dealership selling new Mercedes-Benz and used cars. Call us at 508-655-5350. 

Location details

253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.72,981 reviews
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Kyle's profile image
a month ago

Terrible experience with this dealer. Scheduled an appointment to look at a vehicle. Confimed multiple times. Drove all the way down there and they told me the vehicle was sold & let me walk out. I would never go back 

Business response:

Kyle, I'm sorry to hear about your experience. We strive for better communication and regret any inconvenience caused by this oversight. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com 

joe's profile image
a month ago

great service 

Business response:

Thank you for taking the time to leave us a review, Joe! Our Mercedes-Benz of Sudbury team looks forward to working with you again in the future! 

GuruDBHSC7's profile image
GuruDBHSC7 
a month ago

Dealer did call but no deal was reached as firm on the price 

Business response:

Thank you for considering us! We hope you won't hesitate to reach out if our Mercedes-Benz of Sudbury team can assist you in the future! 

GuruDBV8QL's profile image
GuruDBV8QL 
3 months ago

Very good 

Business response:

Thank you for the five-star review - it is much appreciated by all of us here at Mercedes-Benz of Sudbury and we hope to serve you again in the future! 

Isaiah's profile image
3 months ago

Very knowledgeable and caring 

Business response:

Thank you for the positive feedback, Isaiah! Our Mercedes-Benz of Sudbury team hopes to serve you again in the future! 

Jeff's profile image
4 months ago

Great response with accurate answers to my questions! 

Business response:

Thank you for your review, Jeff! -Mercedes-Benz of Sudbury 

Vladimir's profile image
Vladimir 
5 months ago

Had the best experience. Thank you! 

Business response:

It was a pleasure working with you, Vladimir! Thanks for trusting Mercedes-Benz of Sudbury with your business! 

Ed's profile image
5 months ago

Great 

Business response:

Thanks for the five-star review, Ed! We look forward to seeing you next time at Mercedes-Benz of Sudbury! 

NMcDonough's profile image
NMcDonough 
6 months ago

I found the experience at Mercedes-Benz of Sudbury showed deception and ethical issues. While the staff seemed eager to help, there were disturbing issues: 1. Superficiality. A sales representative sent a video demonstrating the engine by revving it at cold start and stating the cabin was quiet with the front door open. Not too smart. See the video. 2. Misleading and prejudicial behavior. The sales rep Dynae blamed California's emission laws and that Massachusetts does not issue temporary tags. I informed her that this was... read more

Business response:

It's concerning to hear about your experience, and I apologize for any misleading information or lack of communication you encountered. We strive for transparency and integrity in all our interactions, so this feedback is troubling. I'd like the opportunity to address these issues directly with you; please feel free to reach out at your convenience. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com 

Frequently asked questions about Mercedes-Benz of Natick

How is Mercedes-Benz of Natick rated?

Mercedes-Benz of Natick has a 4.7 star rating with 2,981 reviews. 

When is Mercedes-Benz of Natick open?

Mercedes-Benz of Natick is closed now. It will open at 11:00 a.m. 

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