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Mercedes-Benz of Natick
- Car Dealers
- Natick, MA
About this business
Find the Mercedes-Benz of your dreams at our Natick, MA dealership selling new Mercedes-Benz and used cars. Call us at 508-655-5350.
Location details
253 N Main St, MA-27, 253 N Main St, Rte. 27, Natick, MA, 01760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
A great experience. Rafik and Yatin were outstanding. They Understood what I was looking for reviewed options available, Gave good advice and helped finalize a great deal. Very Happy with the purchase and the experience. Will shop here for all my and my family’s future auto needs
Business response:
Haresh, Thank you for the kind words for Rafik and Yatin! There's nothing better than reading that our team has done their part to ensure a five-star experience and we appreciate this review! We hope you visit Mercedes-Benz of Natick again!
The dealership seemed rude and made it seem that they were being "inconvenienced" by me asking them question!! Here is direct quote from the email of their BDS manager! "XXX is with a customer...[ ]. XXX will contact you when he is able" I never heard back from them!!
Business response:
Javed, We understand your frustration and are disappointed that your visit was anything less than a five-star experience. We assure you that we will look into this situation on your behalf and see to it that it doesn't happen again. We hope that you will reach out if you have additional information that will help us in resolving these concerns. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com
Dakota was very helpful to accommodate our requests in assessing the vehicle. Was a very good experience
Business response:
Thank you for recommending our team at Mercedes-Benz of Natick, Cheryl! We appreciate that Dakota and the rest of our team earned your 5 stars!
Fabulous experience with this dealership. Beautiful car knowledgeable, sales staff, fair and respectful negotiation arranged delivery of car to Cape Cod excellent experience overall with Francisco who negotiated with me when I was on site and delivered the car and Sonya in Internet, sales who followed through well on our dealings
Business response:
Timothy, thank you so much for trusting Mercedes-Benz of Natick with your business! Francisco, Sonya & the rest of the team hope you enjoy your new vehicle. Please don't hesitate to reach out if there's anything else we can do for you!
Great experience!!! Nice and easy….
Business response:
Thank you for sharing your review with our team, Franky! -Mercedes-Benz of Natick
Great personnel
Business response:
Thank you for the kind review, Joseph! Our Mercedes-Benz of Natick team appreciates your support and looks forward to serving you next time!
Nice people
Business response:
Thank you for the kind review - it is much appreciated by all of us here at Mercedes-Benz of Natick and we hope to see you again next time!
The dealership was great. Mixed feelings about the car, but can't complain about the dealer.
Business response:
We appreciate your honest feedback and hope that you will reach out to us if you have any concerns we can help put at ease. Thank you! - Mercedes-Benz of Natick
They responded rather quickly by email. So I had arrived in on Friday to test drive the car, it was very nice , apart from the fact , it’s too over priced, and they also forgot to mention that the caulking in the vehicle needed to be fixed. Anything maintenance with this vehicle, really should have been taken care off, prior to any customer taken the car for a test drive. So over all very disappointing .
Business response:
Thank you for taking the time to leave us this review for us here. We always aim for 100% customer satisfaction. We would like to learn more about your experience to regain your future business. Please contact me at your earliest convenience so that we can discuss this further. -Fahad Arshad - General Manager - farshad@herbchambers.com
Frequently asked questions about Mercedes-Benz of Natick
How is Mercedes-Benz of Natick rated?
Mercedes-Benz of Natick has a 4.7 star rating with 3,234 reviews.
When is Mercedes-Benz of Natick open?
Mercedes-Benz of Natick is closed now. It will open at 11:00 a.m.
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