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Mercedes-Benz of Durham

4.8

About this business

Location details

110 Kentington Dr, Durham, NC, 27713, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.85,160 reviews
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Jen Schieferle Uhlenbrock's profile image
Jen Schieferle Uhlenbrock 
8 years ago

Customer service was excellent! Highly recommend them 

Melody Clark's profile image
Melody Clark 
8 years ago
Frank Webb's profile image
Frank Webb 
8 years ago

My wife and I wandered on the lot to check the certified pre-owned cars and a couple of hours later we drove away with an immaculate 2014 E350. Tyler Brown was a very helpful and efficient salesperson and his passions for Mercedes and his job were evident throughout our interaction. Mostafa Abouauf was also very helpful in helping me navigate the paperwork and payment. Josh Vaughn runs a good dealership. Thanks all. 

Jaye Taylor's profile image
Jaye Taylor 
8 years ago

I cannot say enough about the nice people and the excellent customer service. Thank you, Daniel, Mostafa, and Dan. I will never go anywhere else when I need a car! 

Yoell Boyle's profile image
Yoell Boyle 
8 years ago

Always friendly and helpful! Super easy to work with. 

Mark Haskell's profile image
Mark Haskell 
8 years ago

Our Sprinter based Pleasure-Way Plateau TS camping van had developed an annoying vibration. Took it to another dealer who did a 4 wheel alignment and told us to replace the tires. Here, John Hall and Dennis took us in and diagnosed a drive shaft problem along with front tires that needed to be "road force balanced." Less than 24 hours after bringing it in we had a van that drove better than it has in the 2.5 years and 28,000 miles we've driven it. Thank you guys! 

Gary Kirby's profile image
Gary Kirby 
8 years ago

Thanks to the great service at MBD my a/c is working perfectly no more hot days this summer . I was looking at a difficult repair that required complete removal of the dash and inner core of the a/c system . This was done quickly and professionally by a very friendly tech . He explained in full detail the issues and the required work . I am so glad to have the repair done and would be glad to have them again as service to my vehicle . 

Sara Hahn's profile image
Sara Hahn 
8 years ago
Jim Gillis's profile image
Jim Gillis 
8 years ago

My trusty 99 SL500 let me down tonight. My battery died while shopping at Southpoint Mall. I called 800MERCEDES, gave them my info and they dispatched a mechanic. Soon after, I received a call from Michael Alf. He confirmed my problem, location and gave me an ETA of 15-20 minutes. He arrived within the 20 minutes, identified himself and then proceeded to verify my issue. Alf thought I only need a jump start, but know the battery was over 10 yrs. old, I ask him to replace it. Alf replaced the battery, reset both the radio cod... read more

Frequently asked questions about Mercedes-Benz of Durham

How is Mercedes-Benz of Durham rated?

Mercedes-Benz of Durham has a 4.8 star rating with 5,160 reviews. 

When is Mercedes-Benz of Durham open?

Mercedes-Benz of Durham is closed now. It will open tomorrow at 7:30 a.m. 

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