Meier Construction-Engineering

Doug P 

on BBB

5 years ago

I am a new customer of Republic Services; just a residential account with recycle and trash pickup on Mondays. After a very few weeks, they missed my Monday pickup...so I called CS on Tuesday, Wednesday, Thursday and Friday and it's now Saturday and the trash bin is still sitting at the curb, full. You cannot reach anyone responsible at Republic. The apologies and promises of CS to schedule a pickup are useless. These people don't give a damn or they are incompetent! 

Andrea 

on BBB

5 years ago

I wish there was a zero star option. I have had nothing but issues with this company since I started using them. There is a constant increase in my bill. It started out between $60-$70 every 3 months, and before I knew it, it was over $100. Then I have to call and argue and get it fixed, but not before I get service interruption notices. Then, my trash pick up day used to be Tuesdays, but was never picked up until Wednesday. They changed the pick up day to Wednesday and since the change my trash has not once been picked up o... read more

Beth S. 

on BBB

5 years ago

If I could leave less than one star, I would. We had their service for a little over 2 years. The first 6 months wasn't too bad. From there, it was a disaster. We were missed, on average, once a month. Of course that involved a phone call to request a missed pick up. I work, on average, about 60 hours a week. I don't have time to constantly make phone calls for habitually bad service. At one time, I insisted on getting a week of my service refunded, which was promised and never received. Then, this July, we just stopped rece... read more

scott p 

on BBB

5 years ago

Extortion at its finest. Since I started having my trashed picked up in 2015 by this company my quarterly fee has more than doubled. While that is bad in itself I have endured it. However the icing on the cake happened this week. I unknowingly missed a payment due to the quarterly business cycles. I got switched around and had my billing date wrong. I put my trash out Monday morning like I do every week and came home to a full can. When I called to report a missed pick up I was informed they discontinued my service. Ok... no... read more

abar 

on BBB

5 years ago

Well I live in MA and am very disappointed with the reviews I see here. I have been a customer with Republic Services for 2 years and at first all was good. However, in the 2 years that I have been with them my bill has gone up by $70 per quarter and the service has gone down just as much. We had a missed pick up for our recycling on August 26th. We have bi-weekly pick ups for recycling. I assumed when they didn't pick up I had the wrong week so I put it out the next week. Again no pick up. Well it turns out I was right the ... read more

DT 

on BBB

5 years ago

I AM BEING FORCED TO LEAVE A STAR RATING. NOT FARE. THIS COMPANY DESERVES NO STARS, NOT EVEN A HALF ONE. After having their inept service for years, I cancelled in July 2019, shortly after paying my quarterly bill. Just like their lack of collecting garbage and recycling according to their schedule, they still haven't picked up their bins. They've been setting on the side of my house for two months. I've called thrice and would really like to have the bins gone. The Republic Services Rep has given me past dates of when they ... read more

Jason 

on BBB

5 years ago

Four months I have been a customer. Not once have I received services for my recycling. I have spent multiple hours on many occasions speaking with customer service to no avail. They have exclusive rights to the county I live in otherwise I would seek services else where. 

Ank 

on BBB

5 years ago

Republic Services is a scam. They get prepaid for the collection period. Then they will regula miss collection half of the period, and recycles for the whole period. Then when one call to terminate the contract they will charge for taking back their containers. The costumer service agents are trained to act like they pretend to help you but in the end they will do nothing. I deeply regret getting their service and certainly will not recommend anyone to do business with them. Certainly one will loose the money because they wi... read more

Elizabeth Y 

on BBB

5 years ago

I pay my trash bill yearly, however 6 months into the year Republic Services increased the rstes and sent me a bill. When i recieved the invoice i called to question the increase, thinking yearly rates were locked in price wise. I was told by a custmore service representative that they would take care of the difference. A month later i receive another invoive with a late fee. This time when i called i was told thst the credit hadn't went into my billing cycle yet and that it would cancel the late fee. When August comes atoun... read more