Meier Construction-Engineering

Kenton B 

on BBB

5 years ago

They increased their billing to me by 50% over two years through administrative and fuel/environmental recovery fees. They were never able to explain what these fees were for or why just “that’s our fees”. I cancelled my service and then they charged me $30 to pick up the container and an additional $5.95 administrative fee and $9.36 in fuel/environmental recovery fee on top of the pick up fee. I called them to dispute these fees and was told those are our fees you have to pay them and we won’t give you credit for them. They... read more

RJ T 

on BBB

6 years ago

On July 17, 2019, I called the 888 phone number to inquire about adding a 2nd pick up per week at one of our stores. I have quit calling the local Gulf Shores number months ago due to rude, short and very unprofessional woman they have answering the phone. I just am not going to put up with this anymore! The person I spoke with when I called the 888 phone number informed me that I must speak with our account rep on this matter. The account rep was of course not available so I left the necessary information for a call back wi... read more

Orlando W. 

on BBB

6 years ago

They consistently will miss either trash pick-up or recycle pick-up. When I call to notify that they missed my pick-up, I'm told that they cannot contact the drivers; the drivers have until 6pm for pick-up; just leave the can in its location and they will pick-up tomorrow. Tomorrow will come and go, and there would still be no pick-up of my trash/recycle. They damaged my garbage can; I was told to leave the can out on curbside and it will be replaced the next day. The can was left out for 3 days and was not picked up nor rep... read more

Michael G. 

on BBB

6 years ago

Rates continue to climb and when asked for a large item pickup they set a pick up date, and then fail to actually pick the item up. When called to ask about why my box spring was not picked up they then told me it had to be wrapped in plastic. Why didn't they tell me that in the first place? So, I went and bought some plastic, wrapped it and they still didn't pick it up. Finally gave up on them and took it to a dumpster myself. 

John T 

on BBB

6 years ago

I ordered a 2nd container and paid for it over the phone with a credit card. Over a months time I called 6 times and was told each time that the container would be delivered each day that I called. Nothing was ever delivered. I was also told that I could use a different container to hold the extra trash and that their truck would pick it up for us. That did not happen, I now have a container full of trash that the company refuses to pick up. I called to speak to a manager and the lady on the phone refused to allow me to spea... read more

William R. 

on BBB

6 years ago

I had been a client of Republic Services for many years. In April, when my contract was up for renewal, I called to cancel. I called on 4-17 just after I had received a renewal notice, and I was told that if I would send a certified letter to my account manager, the contract could be cancelled on 5-31-19 (even though it generally required a 60 day notice.) I sent the requested letter on 4-18 expecting to have the contract cancelled on 5-31-19 as per the managers promise. I did not hear anything to confirm receipt of the lett... read more

Judy K. 

on BBB

6 years ago

The rate keeps going up and up and up, primarily because of add-on fees: fuel/environmental fee and administrative fee. Then we were told our pickup was being "rerouted" and our garbage would be picked up every other week instead of every week.....with no change in billing! The last bill was for $126.69, so I cancelled. THEN they told me there would be a $30 charge to pick up the trash can and another $30 to pick up the recycle bin...both empty because I had cancelled the service. When the final bill came, it was for $72.78.... read more

RT 

on BBB

6 years ago

Failure to meet basic needs of service to pickup garbage can on scheduled date and newly established date after escalation. With months worth of frustration we eventually cancelled our service however they have yet to pickup the garbage can. It has been four days and counting since the scheduled final pickup date. I've escalated every day and the only solution I was offered is to bring the garbage can to the Republic facility myself. In addition every call is routed via a call center in another state and the only thing the a... read more

GERALD E 

on BBB

6 years ago

THANKS FOR POSTING THESES REVIEWS. AFTER READING THEM THER IS NOTHING I CAN ADD THAT HAS NOT BEEN PREVIOUSLY WELL STATED BY OTHERS. WE HAVE BEEN HERE TWO WEEKS. NO CONTAINERS EVEN AFTER WE FILLED OUT THE REQUEST FORMS, PROMISED TO GET THEM HERE BY LAST TUESDAY, DID NOT DO ANY OF THEM. CALLED THEM AGAIN, ADVANCED MY CONCERNS AND MORE IDLE PROMISES AND NO RETURN CALLS AS PROMISED. HAD TO PAY $284FOR A TRASH PICKUP SERVICE TO PICKUP THE MOVING BOXES ASSOCIATED PACKING MATERIALS - ALL NEATLY BROKEN DOWN, STACKED AND CORDED AS SP... read more