Meier Construction-Engineering

Brian V. 

on BBB

5 years ago

Sounds like Republic services has hit again. I cancelled my services for 08/01/2019 thru 10/31/2019 and they charged me $30.00 for the Trash can removal then add on 27.83 for the removal of our Yard waste container. the best part is they sent me an invoice saying i was late on m payment so i called and to find out they are charging me $40 dollars for the Gas surcharge for the 08/01/2019 thru 10/31/2019 for Services i already cancelled plus a $5.00 late fee.... :) i cancelled on 07-/23/2019 and its my fault they didnt send a ... read more

Dustin 

on BBB

5 years ago

For about 2 months now they have missed the pick up day or even all together not picked up till the follow scheduled pick up day. Dogs have made a mess of the trash multiple times. I have filed missed pick up forms and called many times. They have put my account as "High Priority" but I think that's just customer service's way of attempting to make me feel better. 

DC 

on BBB

5 years ago

If I could give a negative number I would. Back in June I called Republic Services regarding my high bill. I said I was going to go elsewhere due to their $115 per quarter bill, when others were in the $80's range. They said they would reduce mine but didn't. I never received the promised new bill at a lower rate even after about a dozen calls over 3 weeks as they repeated their false promise, so I cancelled them and went with another company. BUT WAIT - today I get a bill in the mail for $74.29. This is AFTER I paid my fina... read more

Leigh K 

on BBB

5 years ago

My husband and I are seasonal residents of Wellington, CO. For the past three years, including 2019, we have had nothing but problems with miscommunication with office staff, constant billing issues, and a complete lack of accountability for not following our directions at the beginning of our stay all the way to the end of our stay each year. When we put our service on vacation status last Fall (2018), Gallegos continued to bill us for the rest of the fall and winter months and sent bills to an address (closed PO Box) that ... read more

Gina B. 

on BBB

5 years ago

They did not disclose they had 2 sizes of recycle bins when I set up service. After seeing neighbors had the smaller one, I requested the smaller one. They were very nice to say they could swap the larger one for the smaller one. What they didn't tell me was that there would be a charge for them to take the big one away and another charge to bring the small one. With additional fees, the total came to $100. When I called to complain about the dishonesty of them not telling me about the 2 sizes and then the fees to swap them ... read more

Eric 

on BBB

5 years ago

They want me to pay over $64 for removing the containers when I cancelled my service two months ago. That's the same as an entire billing cycle. Not to mention the terrible service all the years I did business with them. 

Jeremy H 

on BBB

5 years ago

8-01-19 Ordered a 40 yard dumpster for 600 dollars. Received the dumpster a day early. Luckliy I noticed it was not a 40 yard it was in fact a 30 yard dumpster. No call no email to see if a smaller dumpster was okay or if I wanted to wait for a 40 to be available. I called 10am to get it cleared up and was told they had to send the complaint to the escalation department. I was told I would be contacted with in 24 hours. 4 days later still no call. I called back and the issue was sent to a supervisor which called me that day ... read more

David G. 

on BBB

5 years ago

To many miss pickup. To many promise to pickup the next. Ashes for a call back and that has not happened. It is now August and I’ve asked many times since June. My thrash been sitting on street curb since Wednesday 8/14 it is now 8/20. This is the 2nd time this has happened and RS waited until the next pickup is scheduled on Thursday. This means trash and recycling stay on street curb for 8 days. Paying for a service I’m not getting 

Gesher M. 

on BBB

5 years ago

HORRIBLE SERVICE!!!!! We are absolutely disgusted by the quality of care. We are a property management company and signed up for service on May 3 for a multi unit apartment complex. Our services were supposed to start 6/15/2019. We had no dumpsters on 6/21/2019. I spoke with customer service and was informed that our service contract was never initiated (our assigned caseworker did not schedule service. After calling every single day, and getting promised a supervisor will contact me back (we have STILL never received a call... read more