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Meier Construction-Engineering
- Contractors
- Castle Rock, CO
About this business
This company offers full service waste disposal & recycling services.
Location details
395 Dawson Ct, Castle Rock, CO, 80104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I cancelled residential service to be effective on 30 September 2019 at the end of a paid quarter. I was told to expect to pay them for retrieval of their property. I didn't pay for the delivery of their property when I started service years ago. I have no agreement or responsibility to contribute to their property accountability. I am further aggrieved by having to pay a fuel surcharge on top of this illegitimate fee. I have been notified that Republic Services has now charged my credit card even though I am waiting on a ca... read more
Business response:
Hello Ronald, I understand your concern with the container removal fee. Please send us an email with your address and contact information to CCRM@Republicservices.com along with a copy of your post. Look forward to hearing from you. FL
Can I take away stars? Worst service I have ever experienced. Trash went uncollected for weeks. Eventually had to cancel service because it was never collected. Still trying to get them to take away their container.
Business response:
Hi *******, We are disappointed that we lost your business due to service issues. I would like to assist with the container removal. Please send an email to ************************* with the former service address, contact information and a copy of your post. Thank you. FL
This company is horrible. I requested a trash pickup on June 17, 2019. They did not pick up the trash because they only pick up furniture. So, I called back to reschedule for the next week. They still did not pick up the trash and furniture. I pick up items I thought needed to be removed. They did not remove any items but still charged me $370.00. When the new bills came I saw that they had a past due amount of $370.00. I've called them six times regarding this matter. I requested a credit because they never removed the item... read more
Business response:
Hi ******, Thank you for bringing this billing issue to our attention. We would like to further investigate and assist with a resolution. Please email your address to ************************* along with a copy of your post and we will look into this right away. Thank you. FL
Cancelling with this company was a nightmare. I was moving, and called them BEFORE my last invoice to cancel, turned OFF my auto-pay and then they still took the money from my account for 3 months of service. When I asked them what to do, they told me to call my bank and cancel the payment. THEN they told me I had to wait 6 weeks for the account to close and they would mail me a check for the 2 months difference they owed me. Today I see a charge from them - I call and they say I have to pay $85 for the cans to be picked up!... read more
Business response:
Hi *******, This issue has been addressed via the CCRM email. I hope this situation was handled to your satisfaction. Thank you for reaching out to Republic Services. FL
They only pickup when they feel like coming. Sometimes recycle will not be picked up for over a month. Scheduling pickups or reporting missed pickups does not matter. This service does not give you what you pay for. Check out the generic responses to these reviews and you will get an idea of what they tell you when you try to use customer service. Avoid at all costs; truly an awful, careless mess of a company. To the company: Do not bother responding to this review as I will be cancelling the service as soon as possible.
Rich M Was good service until I requested turn in of dumpster. Called on Friday and requested pickup on Monday when they didn't show called and asked why. Said they couldn't make pickup because they were too busy and scheduled pick up next day. Got a bill charging me for additional day and called customer service. Told me that only call they had was scheduling on Monday for Tuesday pickup. Didn't have the call from Friday and didn't go in and pick up recording on Monday asking why they didn't pick up that date. This to me ap... read more
Zero stars would be more appropriate. They have yet to actually pick up my trash. Cans were dropped off weeks ago and they haven't been back since. We have called at least 6 times to report the missed collections and each time have been given the same excuses. Today I spoke, at length, with a supervisor who again assured me they would be out to collect my garbage and that she would follow up with a phone call. Guess what? No one came or called. I am being charged for a service I am not receiving and have been dismissed at al... read more
Business response:
Hi ******, Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced. Please email your address to *************************along with a copy of your post and we will look into this right away. Thank you. FL
Some of the worst service and customer service I have ever experienced. Past couple of months the scheduled pickup of trash, recycling, or both have failed to occur on multiple occasions. When customer service is called they can only pass a message of a missed pickup but cannot answer when a failed pickup will be rectified. We recently had our cans at the curb for 6 days waiting for pickup. When we call multiple times to have service they suggested adding more cans so that when they do miss pickups we have somewhere to put o... read more
Business response:
Hello Michael, thank you for bringing these issues to our attention. This is not how we conduct business, I would like the chance to correct this behavior and make things right. Please send us an email with your address and contact information to CCRM@Republicservices.com along with a copy of your post. Thank you for bringing this to our attention, look forward to hearing from you soon. FL
They are to big for their own good and don't give a dam about their customers. Bottom line $10+ billion /yr in revenue that is all they care about!!!
Business response:
Hello Scott, Please accept our apologies for your frustration. Please provide your address and contact information via email at CCRM@Republicservices.com along with a copy of your post if you're still in need of any assistance. We hope to hear from you soon. FL
Frequently asked questions about Meier Construction-Engineering
How is Meier Construction-Engineering rated?
Meier Construction-Engineering has a 1.1 star rating with 1,328 reviews.
When is Meier Construction-Engineering open?
Meier Construction-Engineering is closed now. It will open at 7:00 a.m.
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