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Medical City Dallas Emergency Room
- Dallas, TX
About this business
Location details
7777 Forest Ln, Dallas, TX, 75230, United States
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RecommendedEveryone was very nice & professional during these times. Staff constantly cleaning. I felt very comfortable with Mia doing my testing. Thank you
I’ve been seeing this practice for the last 2 years. Dr. Sara Owens office.Yet today I was handle was such level of racism that I haven’t dealt with in years. 2 white women ahead of me was handled with a great level of care. However, I have 3 insurance coverage I know are on file...and was given the run around for 30 minutes. I will not be back.
Business response:
Thank you for sharing your honest feedback, Aubrey. If you are open to it, we would appreciate the opportunity to discuss this experience with you and further learn how we can improve. Please feel free to reach out to the practice manager at TriSTar Medical Group StoneCrest Internal Medicine directly (615) 223-9233, and we will ensure someone follows up with you. Again, please accept our apology and know the experience you describe is not acceptable in our eyes.
RecommendedMy carpal tunnel surgery went great! The staff is so friendly and considerate, and Dr. Patton is a rock star surgeon!
Business response:
Thank you for taking a moment to share such kind words. We will be sure to recognize the team for exceeding expectations!
I’ve been seeing this practice for the last 2 years. Dr. Sara Owens office.Yet today I was handle was such level of racism that I haven’t dealt with in years. 2 white women ahead of me was handled with a great level of care. However, I have 3 insurance coverage I know are on file...and was given the run around for 30 minutes. I will not be back.
Business response:
Thank you for sharing your honest feedback, Aubrey. If you are open to it, we would appreciate the opportunity to discuss this experience with you and further learn how we can improve. Please feel free to reach out to the practice manager at TriSTar Medical Group StoneCrest Internal Medicine directly (615) 223-9233, and we will ensure someone follows up with you. Again, please accept our apology and know the experience you describe is not acceptable in our eyes.
RecommendedThey diagnosed something that sacred heart missed. Visitors weren’t allowed when I went (thanks COVID) but the staff was super friendly and made my time there a little more enjoyable.
I honestly do not recommend this place what so ever. Y’all hospital is nothing but trash.
Business response:
Dakota, we consider it a privilege to care for and serve our community, and we welcome feedback from our patients and their families. We have shared the information you provided with the appropriate hospital staff, and they would like to speak with you at your convenience. Please contact Emily Marcus by calling 512.341.5286.
I honestly do not recommend this place what so ever. Y’all hospital is nothing but trash.
Business response:
Dakota, we consider it a privilege to care for and serve our community, and we welcome feedback from our patients and their families. We have shared the information you provided with the appropriate hospital staff, and they would like to speak with you at your convenience. Please contact Emily Marcus by calling 512.341.5286.
Scheduled Friday for CT scan did phone check in today. Was told my insurance pays 90% and I was responsible for 10 %. Told me I needed to give them 1000.00 dollars. I laughed and said this test cost 10,000.00 dollars. Canceled my appointment immediately after that and said you will never have my business again.
Business response:
Dear Julie -- we believe there was a mistake made in the information shared with you. A customer service professional is reaching out to you to provide you with the correct information. We apologize for the confusion.
Recommendedi want to give Kuddos to the Covid staff because i was given the Ultimate attention yesterday upon my arrival.They brought me water when i requested.They were quick with reading me and prompt taking me out very courteous and saying goodbyes. love VRMC.
Business response:
Thank you for taking the time to leave your feedback, Vane! We will be sure to pass your comments along to our teams. We wish you great health.
Frequently asked questions about Medical City Dallas Emergency Room
How is Medical City Dallas Emergency Room rated?
Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews.
When is Medical City Dallas Emergency Room open?
Medical City Dallas Emergency Room is open now. It is open 24/7.
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