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Medical City Dallas Emergency Room
- Dallas, TX
About this business
Location details
7777 Forest Ln, Dallas, TX, 75230, United States
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Failed to deliver Basic care during my ER hospitalization. No Physical Exam was performed by the doctor. Ordered unnecessary test, charged for medication that was not delivered.
Business response:
We regret that this experience fell short of expectations. Please reach out to us at 972-547-8017, so we can learn more about your experience.
Very rude! Using Covid as an excuse for lack of care and compassion.
Business response:
Ms. Odell, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our senior leaders and the Patient Advocate, and they would like to speak with you personally. The Patient Advocate is available to receive calls from 9 a.m. to 4 p.m. Monday through Friday. At your convenience, please contact her at 940-384-3104.
RecommendedIt has been one month since I was diagnosed with Covid-19 and two weeks since I left the hospital after spending ten days under medical care. I decided to share with my friends my unpleasant experience in hopes of reinforcing and urging you all to protect yourselves and others. It is a deadly virus and the disease is severe. For me, it was a visit to a miserable place that I don't recommend or wish upon anyone. Because of the uncertainty of the virus, no one really knows how ...Continue Reading
Business response:
Thank you for taking the time to leave your feedback, Avi! We will be sure to pass your comments along to our staff.
RecommendedIt has been one month since I was diagnosed with Covid-19 and two weeks since I left the hospital after spending ten days under medical care. I decided to share with my friends my unpleasant experience in hopes of reinforcing and urging you all to protect yourselves and others. It is a deadly virus and the disease is severe. For me, it was a visit to a miserable place that I don't recommend or wish upon anyone. Because of the uncertainty of the virus, no one really knows how ...Continue Reading
RecommendedI had a great experience at the Parkridge East Hospital. Was in for outpatient surgery and the process went smoothly. The nurses and personnel were very kind and professional.
RecommendedI just want to say labor & delivery was amazing for delivering my baby girl safely, even though she came 11 weeks early. And bless the NICU for keeping me up to date with everything that was happening with my baby and doing their absolute best every day with her during her stay.
Business response:
Thank you for sharing, Kitty! We will be sure to pass along your kind words. Congratulations to your family!
RecommendedMy mother spent a week in the hospital before passing away. I can't say enough about the care and emotional support received from the nurses. They did everything they could and they took on the extra burden of being the emotional support for my mom when we couldn't be there due to concerns about Covid. Finally at the end they did everything they could for us to make sure my mom had a peaceful passing. I wish I could remember all of the nurse's names but it's all a bit of a fog, The IM ICU and ICU staff were truly heroes to u... read more
Business response:
Thank you, Dan, for your kind words regarding our nurses and their support of you and your family at this critical time. We offer you our sincerest sympathy on the passing of your mother.
Extremely expensive. Ridiculous. They charge $$550 for CBC and Metabolic panel for $1655!!! (for insured). Don’t go there!! We were billed $3,000 for 1.5 hours at the walk in center. We went to sto vomiting. Got a simple IV. Dr was in the room 5 min and not very caring or interested. When you call to discuss bill nobody is available or cares.
Business response:
We regret that this experience fell short of expectations. Please reach out to us so we can learn more about your experience. Please call Peter at 305-228-5451 so we can review your case.
Back in May, I've tagged TriStar Southern Hills Medical Center with gratitude. The emergency room and cardiology sergeant were simply outstanding and saved my mom (83-years old). Today, we had a different experience. Not only the hospital reception lost my moms order for the blood work, but they did not let me to come in with her to comfort her (their own heart attack post-surgery patient). They did not even look for her paperwork until I personally called the doctors office!! They had her wait for may be over an hour and di... read more
Frequently asked questions about Medical City Dallas Emergency Room
How is Medical City Dallas Emergency Room rated?
Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews.
When is Medical City Dallas Emergency Room open?
Medical City Dallas Emergency Room is open now. It is open 24/7.
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