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Medical City Dallas Emergency Room

4.0
  • Dallas, TX

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Location details

7777 Forest Ln, Dallas, TX, 75230, United States

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4.02,256 reviews
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Andrea Ramos Kickuth's profile image
Andrea Ramos Kickuth 
5 years ago

Extremely expensive. Ridiculous. They charge $$550 for CBC and Metabolic panel for $1655!!! (for insured). Don’t go there!! We were billed $3,000 for 1.5 hours at the walk in center. We went to sto vomiting. Got a simple IV. Dr was in the room 5 min and not very caring or interested. When you call to discuss bill nobody is available or cares. 

Business response:

We regret that this experience fell short of expectations. Please reach out to us so we can learn more about your experience. Please call Peter at 305-228-5451 so we can review your case. 

Irina Kaverina's profile image
Irina Kaverina 
5 years ago

Back in May, I've tagged TriStar Southern Hills Medical Center with gratitude. The emergency room and cardiology sergeant were simply outstanding and saved my mom (83-years old). Today, we had a different experience. Not only the hospital reception lost my moms order for the blood work, but they did not let me to come in with her to comfort her (their own heart attack post-surgery patient). They did not even look for her paperwork until I personally called the doctors office!! They had her wait for may be over an hour and di... read more

Julie Ann C. Castellano's profile image
Julie Ann C. Castellano 
recommend  Recommended
5 years ago

..iv had a very good experience with this hospital. Dr Fenton of the OB-GYnE department was incredibly professional and very much committed to his patient's over all wellness, that it made me feel so comfortable and safe under his care. i've had the best doctor and i very much appreciate his kindness and commitment all throughout my admission! he's simply the best! ..nurses mei and cece of the women and child's care department... they were very compassionate, accomodating and very caring.. they made me feel so comfortable al... read more

Business response:

Julie, thank you so much for your kind review. We will share your feedback with our colleagues and Dr. Fenton. We appreciate the opportunity to care for you - especially during this unsettling time of COVID-19. We are so happy to hear that you felt safe and comfortable and well cared for. Best wishes to you! 

Adrienne West's profile image
Adrienne West 
5 years ago

Locking a suicidal person in isolation for three days and forcing sedatives into their body is anything but “healthcare”. I came to you all for help, and what I received was physical abuse, emotional trauma, and an even worsened mental state. I begged multiple times for psychiatric care, and I was told that “The doctor has more important things to do”. I had to request that three staff members stay out of my room/prison cell due to their abuse, and my requests were ignored. Oh, and thanks for sending me to MTMHI. They made t... read more

Olivia Hernandez's profile image
Olivia Hernandez 
recommend  Recommended
5 years ago

I went there yesterday to have liquid extracted from my knee and my experience was the BEST! FROM Venus in registration, to Richard in scanning, to the Interventionist and the recoup area! Just an excellent experience! 

Lauren Krieger's profile image
Lauren Krieger 
5 years ago

I cannot tell you how ridiculous their administrative and billing department is. From start to finish, this facility and their staff have exhibited nothing but laziness and ineptness. We are STILL dealing with billing, bills never actually sent but forwarded to collections (and when I spoke with customer service she said it happens all the time), from a baby born in OCTOBER. The emergency intake (maternal ward) was the absolute worst experience regarding healthcare I’ve ever had to date. Apathetic nurses, outrageous wait tim... read more

Carrie Rodriguez's profile image
Carrie Rodriguez 
recommend  Recommended
5 years ago

We are so very thankful for the time and care each member of MCD provided for my family. Steve Edgar is an amazing person who truly cares about a person's rehabilitation success. He spent time making sure our family had a great experience and continued to follow our story as the months passed by and still offered assistance even when we were out of state. I can see his passion for people. He is a perfect example of what I think a person in this role should be like. We are honored to have met him and worked with him on a succ... read more

Lauren Krieger's profile image
Lauren Krieger 
5 years ago

I cannot tell you how ridiculous their administrative and billing department is. From start to finish, this facility and their staff have exhibited nothing but laziness and ineptness. We are STILL dealing with billing, bills never actually sent but forwarded to collections (and when I spoke with customer service she said it happens all the time), from a baby born in OCTOBER. The emergency intake (maternal ward) was the absolute worst experience regarding healthcare I’ve ever had to date. Apathetic nurses, outrageous wait tim... read more

Melinda Malin's profile image
Melinda Malin 
recommend  Recommended
5 years ago

My carpal tunnel surgery went great! The staff is so friendly and considerate, and Dr. Patton is a rock star surgeon! 

Business response:

Thank you for taking a moment to share such kind words. We will be sure to recognize the team for exceeding expectations! 

Frequently asked questions about Medical City Dallas Emergency Room

How is Medical City Dallas Emergency Room rated?

Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews. 

When is Medical City Dallas Emergency Room open?

Medical City Dallas Emergency Room is open now. It is open 24/7. 

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