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Medical City Dallas Emergency Room
- Dallas, TX
About this business
Location details
7777 Forest Ln, Dallas, TX, 75230, United States
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RecommendedI came in to the Er via ambulance because last week when I was here my dr (my usual dr (specialist I see outside of the hospital ) didn’t do the right thing and made things worse. Im in a nice room all by myself, the admitting dr consulted a dr who isn’t the dr I was seeing (THANK YOU GOD) I’ve been in my own room since Saturday the 1 of August it’s now Monday the 3. I will be having a proof one tomorrow. However I wanted to say that You have a bright star in Alecia the nurse (I am currently in room 271), she is a one of kin... read more
Business response:
Thank you so much for the positive feedback, Joya! We take pride in serving the Broward community and appreciate the kind words!
My brother passed away there on 7-13-20 and they threw away his personal belongings..even his wallet and.cell phone..knowing full well that his family was in touch with the hospital multiple times a day
Business response:
Marce, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our Patient Safety department, and they would like to speak -with you personally. At your convenience, please contact them at 727-521-5185 or 727-521-5168. Thank you.
Once again, terrible service, and no sense of the “care” that should be in healthcare. My daughter arrived at the ED having an exacerbation of her asthma at around 7:30 pm. The website advertised a wait time of less than 20 minutes, but at 10:15 she had still not seen a Dr, had a breathing treatment, chest X-ray, or anything other than registration and verification of her insurance. Five to six people were sitting at the front desk, laughing and seeming to be thoroughly enjoying their day, yet none of them bothered to check ... read more
Business response:
We are very sorry to hear about this experience and thank you for sharing it with us. We are sharing your feedback with our Quality Director and will make every effort to address the concerns you listed. If you would like to speak to a patient advocate, please call (615) 769-7170.
My brother passed away there on 7-13-20 and they threw away his personal belongings..even his wallet and.cell phone..knowing full well that his family was in touch with the hospital multiple times a day
Once again, terrible service, and no sense of the “care” that should be in healthcare. My daughter arrived at the ED having an exacerbation of her asthma at around 7:30 pm. The website advertised a wait time of less than 20 minutes, but at 10:15 she had still not seen a Dr, had a breathing treatment, chest X-ray, or anything other than registration and verification of her insurance. Five to six people were sitting at the front desk, laughing and seeming to be thoroughly enjoying their day, yet none of them bothered to check ... read more
Business response:
We are very sorry to hear about this experience and thank you for sharing it with us. We are sharing your feedback with our Quality Director and will make every effort to address the concerns you listed. If you would like to speak to a patient advocate, please call (615) 769-7170.
RecommendedI came in to the Er via ambulance because last week when I was here my dr (my usual dr (specialist I see outside of the hospital ) didn’t do the right thing and made things worse. Im in a nice room all by myself, the admitting dr consulted a dr who isn’t the dr I was seeing (THANK YOU GOD) I’ve been in my own room since Saturday the 1 of August it’s now Monday the 3. I will be having a proof one tomorrow. However I wanted to say that You have a bright star in Alecia the nurse (I am currently in room 271), she is a one of kin... read more
Business response:
Thank you so much for the positive feedback, Joya! We take pride in serving the Broward community and appreciate the kind words!
I went in twice while in active labor only to be told I had an irritated uterus and was sent home for the last time. Not even 4 hours later I gave birth to my daughter in my bathroom, catching her before she fell in the toilet. mind you, I was having contractions every 2-4 minutes at this time. It was also recorded on the machines but my ex and I watched them throw them away. Yet we can't get justice for what happened. She was born 1/18/20 and she was full term and perfectly healthy.
Friend of mine has been in your hospital for the past week and half, her daughter bought 2 dozen Krispy Kreme donuts for the 3rd floor nurses who have been taking excellent care of her as appreciation for all their hard work and care. Door dash delivered, but your crummy, despicable, and rude security guard not only ate some of those donuts, but allowed others to eat them as well, until there was only one dozen left!!!! Now while that may not mean anything to you admins, but when the patients want to do something for the sta... read more
Business response:
Kelly, thank you for letting us know about the order from Krispy Kreme. According to our 3rd floor colleagues they did receive a second dozen. But, it was not with the original order. Gifts like the one your friend’s daughter gave are thoughtful and mean a lot to our staff.
Get nurses who love there job and don't bring rudeness to patients that are there for help. thumbs Down to this hospital
Frequently asked questions about Medical City Dallas Emergency Room
How is Medical City Dallas Emergency Room rated?
Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews.
When is Medical City Dallas Emergency Room open?
Medical City Dallas Emergency Room is open now. It is open 24/7.
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