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Medical City Dallas Emergency Room

4.0
  • Dallas, TX

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7777 Forest Ln, Dallas, TX, 75230, United States

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4.02,256 reviews
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Unique Diamond's profile image
Unique Diamond 
5 years ago

I will never in life go back to this hospital 🏥 they treated so poorly for me to be 7 months pregnant they left me in the ER for two days telling me I was admitted and that I would be place in l&D to monitor my unborn son that never happened and I didn’t eat in two days the nursing staff suck and so do the doctors. I don’t care what you are diagnosed with A patient should aways be treated with care it took them 42 hrs just to check on me when it’s time for me to have my son I WILL NOT BE COMING BACK TO DOCTORS 😢😢😢😢 

Jose Perez's profile image
Jose Perez 
recommend  Recommended
5 years ago

* Estamos viviendo momentos bien difíciles, frente a una enfermedad devoradora que terminan con familias, amigos en cuestión de nada, en la lucha para erradicarla, puede existir desgastes físico y mental de algunos profesionales de la salud, sin embargo, continúan con su deber de curar y salvar vida a cada segundos, minutos , horas y días. Frente a esas actitudes se hace digno un reconociendo social y familiar a todos los que visten ese uniforme desde las 5 de la mañana hasta bien tarde en las noches, a ellos nuestros recono... read more

Business response:

Joes, ¡gracias por tomarse el tiempo para compartir su experiencia! Estamos muy agradecidos por nuestro increíble personal. 

Malcolm Smith's profile image
Malcolm Smith 
5 years ago

This hospital views the mentally ill as “a problem to be dealt with and no revenue stream” we have had many experiences that suggest they hate the mentally ill! 

Business response:

Thank you for taking the time to provide this feedback. Patient experience and safety are a top priority, and we take concerns like this very seriously. These comments have been shared with our Administration and the Behavioral Health Unit's leadership and we would appreciate the opportunity to learn more. If you would be willing to speak with someone about your concerns please don't hesitate to reach out to our Vice President of Quality at 603-433-4826. 

Jonathan Cruz's profile image
Jonathan Cruz 
5 years ago

ORMC is the absolute worst place to go. My mother was recently treated for COVID and not a single doctor contacted the family in regards to her conditions or treatment, and they discharged her without any notice to the family as well. I do not understand how this organization can handle an at risk patient this way! Avoid this place at all costs!!! 

Business response:

Jonathan, please know we take your comments seriously and appreciate you making us aware of your concerns. We would like to learn details about the experience offline. Please contact us with your mother's name at ORMC.CustomerService@hcahealthcare.com. Thank you. 

Debi Davis's profile image
Debi Davis 
recommend  Recommended
5 years ago

Oak Hill Hospital in Brooksville, FL is amazing! Every professional that I have encountered is top-notch and has been very compassionate and thorough with my various health issues throughout the years. I am very grateful and thankful to all @Oak Hill!! Highly recommend! My recent Covid19 test was a quick drive-through.. there were no lines! My neg result was back within 24 hours which allowed for me to go forward with my surgery. That is amazing, considering the crazy lines you see on the news for testing throughout the US. ... read more

Business response:

Thank you for the positive feedback, Debi! We love seeing great ratings like this and hope you're recovery is going well. 

Stephanie Mckibbin's profile image
Stephanie Mckibbin 
5 years ago

This hospital is not as good as it use to be first off my mom went there in May 2019 for a blood clot in her leg they did not do any rehab with her not nearly as much as they should have to get her out of the bed when she went in the hospital she was able to walk but now ever since getting out she has been bedbound for a little over a year now and she can hardly even roll over in the bed now for bed baths etc and we have begged and pleaded for them to send her to rehab they still refuse now she is coming home again after are... read more

Business response:

Hi, We'd like to learn more about your family's experience so we can address your concerns. At your convenience, please privately message us your contact information or call us at 904-639-3714 to discuss further. We look forward to hearing from you. 

Savannah Ponsetto's profile image
Savannah Ponsetto 
recommend  Recommended
5 years ago

I’ve been admitted a couple times for monitoring and lab work throughout my pregnancy. I’m being induced this weekend and I’m so thankful to be going to such an amazing hospital. The staff here is wonderful! I have nothing but positive things to say ❤️ 

Business response:

Thank you for taking the time to share, Savannah! We are committed to delivering the quality care patients deserve at Parkridge East and are so happy to read about this positive experience. Thank you for sharing! 

Teresa Shanley's profile image
Teresa Shanley 
recommend  Recommended
5 years ago

just came back out of Seabrook emergency room because of acute back pain found out that I had a pinched nerve. the staff there was amazing the doctor was incredible and everybody was patient and kind. I would 100% recommend if in need of care going to this Hospital all the staff is amazing patient and very understanding especially due to the circumstances with all this stuff going on with covid. 

Jonathan Cruz's profile image
Jonathan Cruz 
5 years ago

ORMC is the absolute worst place to go. My mother was recently treated for COVID and not a single doctor contacted the family in regards to her conditions or treatment, and they discharged her without any notice to the family as well. I do not understand how this organization can handle an at risk patient this way! Avoid this place at all costs!!! 

Frequently asked questions about Medical City Dallas Emergency Room

How is Medical City Dallas Emergency Room rated?

Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews. 

When is Medical City Dallas Emergency Room open?

Medical City Dallas Emergency Room is open now. It is open 24/7. 

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