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Medical City Dallas Emergency Room

4.0
  • Dallas, TX

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Location details

7777 Forest Ln, Dallas, TX, 75230, United States

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4.02,256 reviews
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Tim Newberry's profile image
Tim Newberry 
5 years ago

This facility (I refuse to call it a hospital) failed miserably when I was taken there several years ago. They treated me for a drug overdose for 4 hours leaving me in a hallway. I have NEVER even smoked pot and simply had a horrible migraine. They treated me for an overdose because I had an active prescription for Vicodin because of a back injury. Now they have treated my family horribly when my wife's grandfather was dying. They continuously gave her grandmother false information and worse than that false hope. They made h... read more

Business response:

Tim - Thank you for taking the time to share your concerns with us. We sincerely apologize that you did not have a better experience at Brandon Regional Hospital. Your comments have been shared with our patient care team. Please feel free to contact them directly at 813-916-0732 if you would like to discuss your concerns further. 

Tim Newberry's profile image
Tim Newberry 
5 years ago

This facility (I refuse to call it a hospital) failed miserably when I was taken there several years ago. They treated me for a drug overdose for 4 hours leaving me in a hallway. I have NEVER even smoked pot and simply had a horrible migraine. They treated me for an overdose because I had an active prescription for Vicodin because of a back injury. Now they have treated my family horribly when my wife's grandfather was dying. They continuously gave her grandmother false information and worse than that false hope. They made h... read more

Business response:

Tim - Thank you for taking the time to share your concerns with us. We sincerely apologize that you did not have a better experience at Brandon Regional Hospital. Your comments have been shared with our patient care team. Please feel free to contact them directly at 813-916-0732 if you would like to discuss your concerns further. 

Scott Barnes's profile image
Scott Barnes 
recommend  Recommended
5 years ago

Was in post surgery for 2 days. Everyone was kind and responded to every request I made. Food was good as well. Discharge was easy as could be. Great experience. 

Rise' Silver's profile image
Rise' Silver 
recommend  Recommended
5 years ago

Suffering from symptoms of food poisoning, I was transferred by ambulance late last night, to the the Emergency Department. This was my first trip to Mission...in any capacity... since HCA took over, and having heard some negative things, I honestly didn’t know what to expect. I am very pleased to now report, that my experience was impressive. Every staff member...from the ER Doctor and nursing staff, to the reception/security/housecleaning staff... treated me well. I was shown kindness, concern, patience, respect and of cou... read more

Omara Ramos's profile image
Omara Ramos 
5 years ago

Dios me acaban de dar el alta es horrible debían cerrarlo quiero que nadie valla ahí es un desastre total de marca mayor pero no se compara con el peor hospital del mundo malooooooo 

Business response:

Hola, Nos encantaría conocer más sobre tu experiencia para que podamos identificar cualquier inquietud que puedas tener. Llame al 305-228-5451. Esperamos con interés escuchar de usted. 

Omara Ramos's profile image
Omara Ramos 
5 years ago

Dios me acaban de dar el alta es horrible debían cerrarlo quiero que nadie valla ahí es un desastre total de marca mayor pero no se compara con el peor hospital del mundo malooooooo 

Shannon Lucarelli's profile image
Shannon Lucarelli 
5 years ago

This is the worse hospital, with egregious care! You admit someone for 2 weeks for a surgery and under your care for these 2 weeks she contracted Covid 19! The entire hospital is a joke! Melinda Charge nurse will let you die and not give you benedryl that is in the system to give someone when they are having an allergic reaction! The other charge nurse on Vanvlit’s floor broke HIPPA laws, defamation of character by going into another patient’s room lying saying another patient on the floor was getting high on the pain meds a... read more

Adam Wientjes's profile image
Adam Wientjes 
5 years ago

seeing patients in a timely manner would be a great start. the supervising physician was a condescending moron. and the level of concern shown from this hospital was concerning to say the least. 

Business response:

We are incredibly sorry to hear about this and will make every effort to address your concerns. A member of our patient experience team would like to discuss this with you further. You may reach her at 706-651-6369. 

Rick Kinsman's profile image
Rick Kinsman 
recommend  Recommended
5 years ago

I just want to thank the members of the trauma team and the nurses on surgical 3 for doing a great job. 

Frequently asked questions about Medical City Dallas Emergency Room

How is Medical City Dallas Emergency Room rated?

Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews. 

When is Medical City Dallas Emergency Room open?

Medical City Dallas Emergency Room is open now. It is open 24/7. 

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