Medical City Dallas Emergency Room's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Medical City Dallas Emergency Room

4.0
  • Dallas, TX

About this business

Location details

7777 Forest Ln, Dallas, TX, 75230, United States

Get directions
4.02,256 reviews
Select a rating
Shiela Bradley's profile image
Shiela Bradley 
recommend  Recommended
5 years ago

Excellent patient care BUT the billing departments are a nightmare!! They did not bill our 2 insurance companies, did not correct their billing code error and proceeded to send the bill to collections without even billing the insurance companies! Multiple phone calls, notes and time and still no responses yet. 

Yery Sotolongo's profile image
Yery Sotolongo 
recommend  Recommended
5 years ago

En lo que respecta a maternidad no tengo ni una sola queja .Las enfermeras de Ob son maravillosas .Mayte es súper dedicada me explico todo con detalles acerca de mi caso y me hizo sentir todo el tiempo cuidada y protegida.A leguas se ve su experiencia y es la mejor canalizando venas .Darelys fue sensacional y me hizo sentir cómoda ,su dulzura es inigualable .Yvette wow ella es rápida se mueve de un lado a otro con mucha agilidad y si la necesitas está al lado de tu cama en un segundo y tiene un carácter fuerte pero a la vez ... read more

Daisy Graves's profile image
Daisy Graves 
recommend  Recommended
5 years ago

I have been there many times for different things with different family members and we have all been treated very well. 

Business response:

Thank you for the comments. 

Jesus A. Valencia's profile image
Jesus A. Valencia 
5 years ago

My Dad passed way from COVID-19 on July 15 2020 and they haven’t given us his personal belongings and evertime we call they give us a attitude or hang up the phone on us all we wants is he personal belongings that all 🤦‍♂️🤦‍♂️🤦‍♂️ they are So unprofessional 

Business response:

Our condolences for your loss. Please call our patient safety office at (956) 350-7726 to address your concern. 

Susan Perry's profile image
Susan Perry 
5 years ago

This hospital sucks brought here by ambulance unconscious. On Sat now it’s Weds having been waiting since Sunday to get mri done, just got it done this morning after I said I was calling my health insurance. They get results start meds but then forget to have cardiologist see me to star meds for high heart beat , which I’ve had seen I’ve been here. Then they say the dr would be here before 5 it’s now almost 8 and my ride home had to leave . Told only one mri tech here that’s what heal the problem up. If you don’t have the sa... read more

Business response:

Thank you for the honest feedback. We are committed to the satisfaction of our patients and want to apologize for any issues you experienced. We are committed to taking this feedback and working to improve and appreciate you taking the time to share. At your convenience, please call us at 904-639-3714 to discuss your concerns further. 

Daisy Graves's profile image
Daisy Graves 
recommend  Recommended
5 years ago

I have been there many times for different things with different family members and we have all been treated very well. 

Lisa Marie Taylor's profile image
Lisa Marie Taylor 
5 years ago

I heard that someone had to wait to get thier 3year old taken.. 

Laina Moreno's profile image
Laina Moreno 
recommend  Recommended
5 years ago

I had to have an emergent surgery a couple of weeks ago, during a pandemic, needless to say I was petrified. I wasn’t allowed to have anyone with me before or after surgery (due to COVID restrictions) which made it even more nerve racking but every single person from check in staff, every nurse, anesthesia❤️, the folks that came throughout the night to take my blood (for labs), the food services, every single one of you were so amazing, caring and compassionate towards me, I can never THANK YOU enough!! 

Noel Chapman's profile image
Noel Chapman 
5 years ago

My father was admitted on July 4th and was sedated and intubated in the very early morning of July 6th. I was his next of kin and yet was ignored and talked down to like I was an idiot. Every request made or question asked was met with disdain and malice. My father was allowed to slowly wither the following 6 days he was in this hospitals care. I was only allowed to speak to ONE doctor, no matter how many times I begged to speak to another. And I know someone who went through the same experience, except they managed to get t... read more

Frequently asked questions about Medical City Dallas Emergency Room

How is Medical City Dallas Emergency Room rated?

Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews. 

When is Medical City Dallas Emergency Room open?

Medical City Dallas Emergency Room is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com