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Mcmullen Ford
- Car Dealers
- Council Bluffs, IA
About this business
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more
Location details
3401 S Expressway St, Council Bluffs, IA, 51501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was disappointed when I arrived at 8am on Saturday to view a car and was told I needed to wait until 8:30am as all the salesman were in a sales meeting. After insisting on seeing someone, the service was great. Everyone was super nice and professional. The only suggestion I have would be to change the opening hours on the door from 8:00am to 8:30am on Saturdays. Again overall great experience and I would recommend others.
I did not like anything about my unexpected visit! It gets a 1 star bc I had to put one on there. Glenn in the service department is pretty damn rude! Poor poor poor customer service skills maybe I should spend his tax dollars wisely. This much trouble with the service department I would hate to see how rude the salesman are! I guess this is why I go to woodhouse for all my cars! They care about their customers and are not rude! Bye bye McMullen!
My vehicle is in the service shop every couple months due to a check engine light, I purchased the extended warranty and so everytime my truck goes in, it cost me $107.00 that's if whatever is wrong is covered by the warranty. Today I was informed that the exhaust system isn't. Now I have a $1027.00 bill and they wouldn't give me a loner vehicle to get back and forth to work.
Sent my daughter there to get a simple duplicate chip key made. Charged her $160, saying they had to deactivate an old key, so they doubled the price. Now we have a key that doesn't work. Did we ask them to deactivate a key? NO! I definitely will be disputing this bill! Your service took advantage of a young girl. You did not realize that her father was a knowledgeable, vindictive old S.O.B.
It was a little hectic trying to find the service door because of the remodeling but as soon as I entered, things were great. I was early, but they welcomed me immediately & my car was done almost before my scheduled appointment time. Thanks!
The service sucks bad. After my warranty is up I'll never buy a vehicle from them just because of it. Sad to say but I let the Chevy dealership in town work on my Shelby gt500 and not a ford dealership.
Frequently asked questions about Mcmullen Ford
How is Mcmullen Ford rated?
Mcmullen Ford has a 4.3 star rating with 1,001 reviews.
When is Mcmullen Ford open?
Mcmullen Ford is closed now. It will open at 9:00 a.m.
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