Maxwell Ford's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Maxwell Ford

4.4

About this business

Maxwell Ford invites you to visit our car and truck dealership in Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area's most trusted Ford dealers. ESPAÑOL Maxwell Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Austin, TX. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así como servicio co... read more

Location details

5000 S I-35 Frontage Rd, Austin, TX, 78745, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.412,952 reviews
Select a rating
Juan Daniel Orocio's profile image
Juan Daniel Orocio 
recommend  Recommended
6 years ago

Great customer service! Hector worked great with me to get me the best deal! 

Robert Barrios's profile image
Robert Barrios 
recommend  Recommended
6 years ago

I've recently had my trucks oil changed and have not had any issues. Everyone was friendly and got my truck back quickly. 

Mikel Geordon Borg's profile image
Mikel Geordon Borg 
6 years ago

I took my 2005 Explorer in for 3 issues. 1. Keypad on drivers door did .not work or only 5% of the time. Over $420 and 12 days later, I was contacted to pick up the car, and the lock keypad still did not work. I left the car with them to try again. #2 The info center "Check charging system" repeatedly alerted. I gave all the info of some quite peculiar electrical behavior. The service writer did not write down enough of the pertinent info to give the mechanic the necessary knowledge to diagnose. The item came back could not ... read more

Charles Rene Reyna's profile image
Charles Rene Reyna 
6 years ago

Worst experience I have ever had with their service center. They don’t care about their customers. They had my truck for 2 MONTHS and still couldn’t fix it. So they sent me home with a car that still isn’t fixed. All they could say was it should be fine. They left me walking for majority of the time cause they didn’t want to say it was a warranty issue so the warranty could pay for a rental. Did I mention my car was 2 weeks old. They all lied about everything every time I spoke with them. 

Bob Bates's profile image
Bob Bates 
recommend  Recommended
6 years ago

Quick and easy. Quickly discovered a bad battery, replaced and out the door in less than a hour. 

Karen Hassell McCord's profile image
Karen Hassell McCord 
recommend  Recommended
6 years ago

I have never had a salesman treat me with such kindness and concern as Miguel Ochoa. Highly recommend this dealership and especially Mr. Ochoa. 

Katie Dalve Phillips's profile image
Katie Dalve Phillips 
recommend  Recommended
7 years ago

Our experience with Maxwell Ford was fantastic. Our sales rep, Travis was friendly and pleasant as well as knowledgeable and helpful with all our many questions and specific desires for the car we wanted. He made the day so easy. Thank you so much for helping us purchase a car that will be dependable and FUN! I’m truly so pleased with all he did for us in the process. The maintenance package was icing on the cake. What a great relief to know we will be so well taken care of in the years ahead without all the stresses that ca... read more

Jeff Davenport's profile image
Jeff Davenport 
recommend  Recommended
7 years ago

It was my first time servicing my mother’s Ford Fusion and I couldn’t have asked for a better experience! Great customer service! 

Yahaira P. Barrios's profile image
Yahaira P. Barrios 
recommend  Recommended
7 years ago

This is my second time buying at Maxwell Ford. This time around, the great customer service that made me come back made its presence once again. Eddie Sifuentes helped me out this time with the purchase of my brand new 2018 Ford Explorer. I’ll be the first one to admit that I was NOT an easy client to deal with lol. But Eddie was more than patient and accommodating through the entire process. Although it’ll be a few years before I consider another vehicle, I’d definitely consider coming here again! 5 ⭐️ service all around. 

Frequently asked questions about Maxwell Ford

How is Maxwell Ford rated?

Maxwell Ford has a 4.4 star rating with 12,952 reviews. 

When is Maxwell Ford open?

Maxwell Ford is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com