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Massena Hospital

2.9

About this business

Massena Hospital (MH) is an acute care, 25-bed hospital providing inpatient medical, surgical, and pediatric services in addition to emergency care. Ancillary services include a 24/7 laboratory, 3.0 Tesla MRI, 128 low radiation large bore CT scanner, bone densitometry, ultrasound, mammography, and fluoroscopy. Nutritional counseling, respiratory care, physical, and speech therapies are also offered at the main campus. Numerous outreach primary and specialty care centers offer the community cardiology, infusion, nephrology, n... read more

Location details

1 Hospital Dr, Massena, NY, 13662, United States

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2.9214 reviews
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Tracey Lee Billhardt's profile image
Tracey Lee Billhardt 
5 years ago

Horrible hospital. Sent my daughter home today, saying her breathing was normal. Well here we are on our way to Burlington. 

Annmarie Ferro's profile image
Annmarie Ferro 
5 years ago

Save yourself the trouble and go to canton-potsdam hospital where they're competent. 3 times in the past 6 months family members have gone to the emergency room been released and told they were fine only to immediately go to canton-potsdam hospital where they were hospitalized. the only thing they seem to know how to do is geriatric care but this is not a nursing home it's a hospital. 

Karlie Ann's profile image
Karlie Ann 
recommend  Recommended
5 years ago

we have a lot of great doctors and nurses who truely care about their patients well being 

Ashlee LaValley's profile image
Ashlee LaValley 
5 years ago

My mother scheduled an appointment with her primary care provider Dr. Mukta Gupta’s office to get her flu shot and have a splinter removed from the bottom of her foot. My mother arrived, received her flu shot and then was told by Dr. Gupta that she didn’t have the tools to remove a splinter and that she should go to the emergency room. WHAT?! She ended up going to an urgent care instead where they removed her splinter with the ever elusive needle and tweezers. Either MMH doesn’t provide their physicians with these very speci... read more

Alyssa Guimond's profile image
Alyssa Guimond 
5 years ago

Canton Potsdam Hospital is better 

Michele Small's profile image
Michele Small 
recommend  Recommended
5 years ago

My husband had a right total hip replacement done on 8/19. The care from start to finish from the operation to the release date was phenomenal. On 9/26 my husband complained of chest tightness and we went straight to the ER. It was especially frightening because my husband lost his brother last year very unexpectedly to a cardiac event. The ER staff and Dr Morgan were awesome. Radiology and lab were outstanding. As labs and tests came back negative, everything was explained to us. We had the appropriate treatment and referra... read more

Susan Perry Smith's profile image
Susan Perry Smith 
recommend  Recommended
6 years ago

Even though I have always supported our local hospital and am a retired RN( so I know how sometimes there is misunderstandings) I just wanted to give this review as my husband recently picked up his sister upon discharge and the male nurse who brought her to car was very rude. My husband thanked him for bringing her down and the nurse said nothing back, completely ignored him.. He again thanked him as he wanted to make sure he heard him( giving him benefit of doubt) and then the nurse said good bye to the patient ( my sister... read more

Ryan Labaff's profile image
Ryan Labaff 
6 years ago

The nurses are so rude one nurse made up a lie that my girlfriend sister asked that I be asked to leave causeing a fight in the family and another accused the patient of being on drugs place will kill you if it’s anything life threatening gave someone else I know the wrong antibiotic gave her the ones she’s allergic to 

Jo Helm's profile image
Jo Helm 
recommend  Recommended
6 years ago

I am not one to leave reviews, particularly when they involve personal matters, but I think it's very important to recognize excellent, quality services and to give credit where credit is due. This morning I went to the MMH ER with fairly serious symptoms. From the moment I walked in the door, I felt as though the Doctors, Nurses, and Staff did everything in their power to calm my nerves, ease my symptoms, and get to the bottom of what was going on. I never felt like I wasn't being heard, I was checked on frequently, I had m... read more

Frequently asked questions about Massena Hospital

How is Massena Hospital rated?

Massena Hospital has a 2.9 star rating with 214 reviews. 

When is Massena Hospital open?

Massena Hospital is open now. It is open 24/7. 

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