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Massena Hospital

2.9

About this business

Massena Hospital (MH) is an acute care, 25-bed hospital providing inpatient medical, surgical, and pediatric services in addition to emergency care. Ancillary services include a 24/7 laboratory, 3.0 Tesla MRI, 128 low radiation large bore CT scanner, bone densitometry, ultrasound, mammography, and fluoroscopy. Nutritional counseling, respiratory care, physical, and speech therapies are also offered at the main campus. Numerous outreach primary and specialty care centers offer the community cardiology, infusion, nephrology, n... read more

Location details

1 Hospital Dr, Massena, NY, 13662, United States

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2.9214 reviews
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April Daggett- Holder's profile image
April Daggett- Holder 
9 years ago

We have been in the er for over 2 hours With my husband in e treme pain. One nurse told ud we. Would be next but that did not happen. This is the worst place I have ever seen. 

Buddy Leashomb's profile image
Buddy Leashomb 
10 years ago

Would never go here , cph is worth the drive and does there actual job 

Angel Phelix's profile image
Angel Phelix 
10 years ago

Very apauled how they treated my family member . This is a place that is supposed to make people comfortable as possible not making them feel unwelcome . If you can't act professional why be in this field ? 

Ashley Besaw's profile image
Ashley Besaw 
10 years ago

This is a wonderful hospital as i go here often and ive had helpful and friendly staff members. I had a c-section in 2013 here my first and i had round the clock care during our 4 day stay. Very clean and very nice nurses. I only had one mishap which was during routine bloodwork for my 1 year old at the time (about 1 year ago) i had 2 female staff members one was great the other one not so much. But i did report this matter and received a propmt email on the matter. I have not since seen that staff member. 

Sarah Gauthier's profile image
Sarah Gauthier 
10 years ago

The worst hospital in new York state.seriously. this hospital Is horrible and should be shut down.let your towns people go to a hospital where they can get help not disrespected and ibuprofen. The doctors might be able to diagnose the problem but the disrespectful staff and the not being able to get an MRI at the emergency room when it's obviously an emergency and the doctor tells you u that u need an m.r.i but can't do it here unless you have 2500.00$....is ridiculous!!!!! If you know what procedures your patients need and ... read more

Pete Emmons's profile image
Pete Emmons 
10 years ago
Pat Pellegrino's profile image
Pat Pellegrino 
10 years ago

I was recently admitted to the MMH ER and was truly impressed with the prompt and solicitous care I received. 

Bonnie Cornell Weitz's profile image
Bonnie Cornell Weitz 
10 years ago

People are so wonderful and nice. They treat everyone with respect. I just love my MMH. Was Born there worked there for 18 years. 

Kimberly Sirles's profile image
Kimberly Sirles 
10 years ago

Horrible. I wouldn't take my pets there. They treat people poorly. Disrespectful! I get billed even when I give them my insurance info. The bills always say no insurance information was given when I know they scanned my insurance card and asked me questions about it. I hate MMH. 

Frequently asked questions about Massena Hospital

How is Massena Hospital rated?

Massena Hospital has a 2.9 star rating with 214 reviews. 

When is Massena Hospital open?

Massena Hospital is open now. It is open 24/7. 

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