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Magic Touch Mechanical
- Heating & Air Conditioning/HVAC
- Mesa, AZ
About this business
Magic Touch Mechanical has been providing heating & air conditioning repair service, new AC unit installation, maintenance & replacement valley-wide for 25-Years! We’re also the highest rated fireplace repair company in Arizona, providing fire pit & fireplace service and upgrades to the Phoenix, AZ area for 1/4 century. Same-day AC repair service & replacement quotes available 7-days a week in most cases. #1 Residential AC Contractor in USA ~ ACCA Other Services: Insulation, shade screens, duct sealing, gas fireplace r... read more
Location details
942 W 1st Ave, Mesa, AZ, 85210, United States
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Fantastic service. Prompt, clean and took the time to explain the issue that needed fixed. I’ve used them for my a/c and now for my fireplace. Extremely happy!
Business response:
Thank you so much! We sincerely appreciate your business and kind words and are delighted you're so pleased with the service you've been receiving from the team!
Very pleased with the service. Jason was friendly, thourough and got our fireplace repaired and running again.
Business response:
Thank you so much for sharing your kind words and feedback about your experience with Jason! We really appreciate your business and the fact that you took the time out of your day to let us know how pleased you are with the service you received!
We recently had a split-system installed and couldn't be happier with the purchase, installation, and experiencing the unit in operation. And now have purchased a second unit with the same satisfaction. Especially the installation this time, because it was done in spite of the heavy rain, thunder, and dangerous lightening. They worked until the job was finished, even though we guaranteed it was fine with us if they wanted to leave and come back the next day. Amazing work, and much appreciated. Change our "titles" from new cu... read more
Business response:
Wow! We love, love, LOVE your review and are so appreciative of your business and kind words! Thank you for taking the time out of your day to share this with us, it means so much to the whole team!
The unit is two years old and working fine. It looks like maintenance is going to be $600.00 a year just for the coil cleaning. Seems like a lot to me, but what do I know. I will probably go somewhere else if I ever need another unit.
Business response:
Hi there! We'd love the opportunity to speak with you further about this as maintenance is not going to be $600/year. We have annual maintenance plans which include 2 tune-ups and 2 outdoor coil cleanings per year for $17/month (cancellable anytime with no questions asked) or $204 per year if you prefer to pay annually. I've reviewed the pictures of the technicians observations and see he captured images of an already rather dirty indoor coil. This should not be the case if you're using the right air filters and changing the... read more
Brad was very courteous and professional. Great service and solved my issue and recommendation for future plans.
Business response:
Thank you so much for your business and for taking the time to share this fantastic feedback about our recent visit to your home! We're so glad you had a great experience! Sincerely, Rich M*****, President - Magic Touch Mechanical
Got great service from James today! Air conditioning went out (my own fault playing with the breaker box), and Magic Touch came out and fixed it as part of my monthly plan. These guys are always honest and trustworthy, which I really appreciate about them. From office staff (Kathleen) to their great repair guys, I've only had great experiences with them!
Business response:
Thank you so much for your business and for taking the time to share this fantastic feedback about our recent visit to your home! We're so glad you had a great experience! Sincerely, Rich M*****, President - Magic Touch Mechanical
James Z******** has serviced the AC unit Magic Touch installed a year ago. The company has always provided quick friendly and professional service from the people who answer the phones to the service folks who climb on my roof. Especially appreciate they supply photos of the unit each time.
Business response:
Thank you so much for your business and for taking the time to share this fantastic feedback about our recent visit to your home and your experience since we installed your new HVAC system! We're so glad you had a great experience! Sincerely, Rich M*****, President - Magic Touch Mechanical
I purchased my AC unit from Magic Touch nearly 10 years ago, and have relied on them for service ever since. Their office staff and service people are informed, courteous, and very clear about when they'll be coming for service, what issues their finding with the system, and what their recommendations are for service. On May 23, 2019, I had excellent service again, this time from Mr. Peter Garcia. I would like to commend them for providing exemplary service.
Business response:
WOW! Thank you so much for ten years of loyal patronage and taking the time to write this wonderful review of how we're doing! We greatly appreciate it! Sincerely, Rich M*****, President - Magic Touch Mechanical
Peter G was excellent and knowledgeable. Explained everything clearly and gave me options. It was clear there were no unnecessary selling attempts and he was doing exactly what was needed to get our A.C unit up and running.
Business response:
Thank you so much for your wonderful feedback about your experience with Peter! We really appreciate your business and are happy you are so pleased! Sincerely, Rich M*****, President
Frequently asked questions about Magic Touch Mechanical
How is Magic Touch Mechanical rated?
Magic Touch Mechanical has a 4.7 star rating with 941 reviews.
When is Magic Touch Mechanical open?
Magic Touch Mechanical is open now. It is open 24/7.
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