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Lucky Scruff

3.8

About this business

Lucky Scruff sells beard oils, balms, mustache wax, soaps and more that are hand crafted in Tennessee. 

Location details

230 Franklin Rd #11ll, Ste 11LL, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.8112 reviews
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Savanna Faith's profile image
Savanna Faith 
5 years ago
Carrie Stebbins's profile image
Carrie Stebbins 
5 years ago

BUYER BEWARE!!! Lucky Scruff lacks integrity & customer service. I placed an order on November 1st (it's now November 12th) and the order is still "processing." According to their website they ship orders the very next day. This is clearly not true. I have tried to call them but I got a message saying they don't accept phone calls and was directed to their website to send a message. I've sent two messages on two different days & haven't heard a peep from them. My order was supposed to be a birthday present for my husband. Un... read more

Seth Andrews's profile image
Seth Andrews 
5 years ago

Worst customer service experience I've ever had. It took 14 days to receive the package from an online order. No one responds to emails or returns phone calls. 

Robert Long III's profile image
Robert Long III 
5 years ago

Contact me about my current missing Order ASAP Please!! 

Ian Czemerda's profile image
Ian Czemerda 
recommend  Recommended
6 years ago
Brian Skeeters's profile image
Brian Skeeters 
recommend  Recommended
6 years ago

I highly recommend Lucky Scruff products simply because your beard deserves better 😊... 

Tony Collins's profile image
Tony Collins 
6 years ago

Waited over 2 months for my order with no responses to any contact method. Had to file a dispute with credit card to get a refund. 

Tanya Falgout Cordray's profile image
Tanya Falgout Cordray 
6 years ago

Answer your phones and return voice messages. Love the products but unfortunately the service after the sale is definitely lacking. Have not received order that was placed on February 10. 

Tony Torres's profile image
Tony Torres 
6 years ago

been trying to cancel my account since December 28 and haven't heard anything from them! 

Frequently asked questions about Lucky Scruff

How is Lucky Scruff rated?

Lucky Scruff has a 3.8 star rating with 112 reviews. 

When is Lucky Scruff open?

Lucky Scruff is closed now. It will open at 10:00 a.m. 

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