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Lowe's Regional Office

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About this business

The location is a Lowe's Regional Office. Give us a a call at (800) 445-6937 or check out www.lowes.com to find a location near you. Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner st... read more

Location details

5700 Granite Pkwy #840, #840, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.1415 reviews
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James N's profile image
James N 
5 years ago

2020, Lowes use to take payments to account within 24-48 hours maximum online, before their company went to hell in 2019. Now they wont take payment for over a darn week!!! Company now plays games with accepting online payments which causes havoc with your checking account balances. Horrible company to do business with!!! 2020, I always pay off the promotional balances (you pay no interest, just principle, but the interest does accumulates separately and if the principle is not paid off before their 6/12/18/24 month terms, L... read more

Business response:

Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers. 

Mark S's profile image
Mark S 
5 years ago

Horrible experience with generator and mini split purchase/installation. Installers created dangerous electrical conditions at my home. Failed county inspections. Management at Lowe's is going to void my warranties. Will not talk to me. A***** show beyond belief. Stay away. ************ 

Business response:

Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers. 

lyle B's profile image
lyle B 
5 years ago

Wish I could give zero stars. Contracted for $8445 in vinyl privacy fence on Feb 5, 2020. waited until feb 24 for it to be delivered and was told it would be installed on the 24th. The installer called on the 24th and said he was about 2 weeks behind because of the weather and that the scheduler knew this. 5 large skids of materal sat on my front lawn for 10 days out in the rainy weather. The cardboard packing blew all over the neighborhood and I had to chase it down along with some of the fence parts. The installer came aro... read more

Business response:

Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers. 

Angie C's profile image
Angie C 
5 years ago

Will never shop at Lowes ever again. I am tired of prices fluctuating -- apparently in response to new promotions which, according to staff, are changed hourly. The staff and I sat for an hour one day trying to figure out why I had one online price, and their online price was completely different (note, not an in store versus online price, but both online). Then an item I purchased and picked up was discovered to have been damaged. I first contacted the company of the item, who were quick to offer a replacement. We elected t... read more

Business response:

Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers. 

BH's profile image
5 years ago

Wish I could give a rating below o, but can't. Worst customer service EVER!!!! 

Business response:

Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers. 

BenC's profile image
BenC 
5 years ago

If I could give Lowe's at 7441 Two Notch Road Columbia SC I would. I have been on hold requesting to speak to the delivery department for 30 minutes to be hung up on. I called back and the same customer service agent named "John or George" (Spanish accent) put me back on hold with no follow up. At the time I am writing this complaint I have been on hold for 28 minutes 17 seconds. I ordered a driver for my elderly parents on 3/6. I was told the dryer would be delivered on 3/12. No one showed nor did they call. My mom called t... read more

Business response:

Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers. 

Candace G's profile image
Candace G 
5 years ago

They have awful customer service, broken discontinued appliances, poor management 

Business response:

Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers. 

Amber C's profile image
Amber C 
5 years ago

Worst customer service experience of my life. Purchased a stove on 3/3/2020. Delivery was confirmed by phone on 3/10/2020 for the morning of 3/11/2020. I took off work to meet them, and they never showed. Was promised by multiple employees after numerous phone calls that they would have it there the following day. This is after they claimed "they did not know it was in the store" even though THEY called me to confirm the first time, and multiple store employees confirmed otherwise!! Wasn't delivered yet again. They cancelled... read more

Business response:

Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers. 

John R's profile image
John R 
5 years ago

Lowes has endorsed dogs taking over store. Dogs licking candy bars at the checkout register and pooping in the isles. With the Coronavirus at hand, this is totally irresponsible. 

Business response:

Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers. 

Frequently asked questions about Lowe's Regional Office

How is Lowe's Regional Office rated?

Lowe's Regional Office has a 1.1 star rating with 415 reviews. 

When is Lowe's Regional Office open?

Lowe's Regional Office is closed now. It will open at 8:00 a.m. 

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