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Lowe's Regional Office
- Home Improvements
- Plano, TX
About this business
The location is a Lowe's Regional Office. Give us a a call at (800) 445-6937 or check out www.lowes.com to find a location near you. Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner st... read more
Location details
5700 Granite Pkwy #840, #840, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are extremely dissatisfied with this washer, and even more dissatisfied with our experience attempting to use our 5 year warranty to resolve the issues we've had with it since purchase. On all types of cycles and water temp, and with different types of detergent (using minimal amount), our clothes come out of the washer covered in spots. Running an extra rinse cycle does not help, nor does repeating the entire wash cycle. After being through 1-2 cycles in this washer, I still have to hand wash clothing items in the sink,... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Do not EVER purchase a door or have a door installed by this store. I have had the worst experience trying to get a door installed. I've lost 4 days, and it will be at least another week before they are able to come back and finish the job. I will NEVER use this Lowe's again. It's is very poorly managed. The store is saying that I didn't request certain work to be completed and it's in the paperwork they printed for me. Also, I waited nearly a month for the door handle to come in (had I known it would take that long, I would... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I cannot begin to tell you enough not to buy floors from Lowes; go ANYWHERE else. These people will lie to your face and tell you anything to make a sale and take your money. Then you get stuck with poor quality installation and an absolute total mess. I went to look at flooring from Lowes. I had researched the flooring I wanted and saw a salesman named Donnell. Donnell said he would check to see if he could get the flooring I wanted. When I went back to check, he said he could get the luxury vinyl plank that I wanted. I tol... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Terrible follow through on service and delivery. Will never buy or have anything delivered from them again!
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I AM VERY DISAPPOINTING ON LOWE'S FROM CAMP CREEK MARKET PLACE IN ************** I HAVE NEVER FELT THIS DISHONEST BY LOWE'S IN MY LIFE. I'VE ALWAYS FELT TRUSTWORTHY OF THE WAY THEY HAD TREATED ME BEFORE THIS HAPPENED. EVERYTHING I BUY IN MY HOME IS FROM LOWE'S MY FLOORING, MY KITCHEN APPLIANCES, MY GARAGE DOORS ETC AND NOW THEY ARE MISLEADING ME. ON OR AROUND JANUARY 4TH I WENT BY LOWE'S ON CAMP CREEK TO INQUIRE ABOUT GETTING A FULL HOME GENERATOR FOR MY HOUSE AND I WAS GIVEN A APPOINTMENT DATE AND TIME FOR JANUARY 8TH AT 6P... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Recently had a bad experience with our install of carpet and vinyl planking. And still are going through it. Between the attitude with sales department to the contractor who had their person who installed vinyl did a horrible job. It all started with when they messed up on what we wanted to do in the kitchen on extending the room 10-12 inches that we told the contractor we wanted when they measured. We even observed him measuring for it. When started it was not extended. Luckily we come by and noticed. After everything was s... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Re: ******* ** ****'s **** ****** ******* ******* ** XXXXX 1/9/2020 ordered washer dryer with installation 1/18/2020 Day of installation - delivery guys call at 7:45 am to say they forgot the parts (hose, plug) and had to cancel. Called several times; finally spoke with manager John who said he'd call back to reschedule Monday. no one called. 1/20/2020 called several times. finally spoke with manager - damien. said he would issue refund. 1/23/2020 called several times. spoke with manager john. said he would issue refund. as ... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Had a dishwasher ordered on 12/28/2019...delivery date was 1/16....got a call on the 15th confirming the delivery....never showed or called...we call and it was never delivered to the store...took half day vacation...went to the store on Sunday...told we could get another dishwasher...then told it was to be delivered to the store on Monday...called and confirmed the delivery for Tuesday in the morning....called late in the morning...said it was damaged...come to find out...the box was damaged....took another day off work....... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Ordered an LG Wall Oven on Nov 22, 2019 for a kitchen remodel to begin late January. This was IN THE STORE. I was assured by the appliance department it would arrive in plenty of time. I was called and given a delivery date of 23 December. I was told I would get a call with a "delivery window" in a couple days. No one ever called me, so I called them. The store was unable to determine anything after a 45 min hold. There was NEVER any information about my order on the online tool to search information for special orders. I fi... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Regional Office
How is Lowe's Regional Office rated?
Lowe's Regional Office has a 1.1 star rating with 415 reviews.
When is Lowe's Regional Office open?
Lowe's Regional Office is closed now. It will open at 8:00 a.m.
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