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Lowe's Home Improvement

3.8

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Houston, TX Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

19935 Katy Fwy, Houston, TX, 77094, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.82,935 reviews
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Karrie Fleisher's profile image
Karrie Fleisher 
7 years ago

I am so irrate. My family purchased an oven this past Sunday. It was delivered Tuesday damaged. Of course it was not installed. Who accepts a 1500 oven damaged?? They scheduled 2 other days to deliver with no delivery. Both times Lowes said they can't do anything and as of today just a 15% discount. We explained to them that there is an invalid with a strict diet which cooking for is the best for medications and still nothing. It is bad enough that the store manager refuses to speak to us. I am highly disappointed in this ho... read more

Cheryl Scott McClanahan's profile image
Cheryl Scott McClanahan 
7 years ago

Great customer service. A gentleman in the lighting department was very helpful 

Shaun Ward's profile image
Shaun Ward 
7 years ago

Ordered an item on Thanksgiving around 1 pm for Black Friday. When I called on Friday, I was told that the item did not get picked soon enough and now they are sold out. I was also told that they could not ship me one. I guess when they said you could buy it online Thursday, it did not mean you would get it. 

Marcia Qualls-Kennedy's profile image
Marcia Qualls-Kennedy 
7 years ago

Why would you not have more cabinet specialists when you know we suffered a major flood? You keep the same staff and schedule appointments 3 weeks out� how sad and arrogant is that as a company that is suppose to support the community 

Rob Cook's profile image
Rob Cook 
7 years ago

Horrible service, poor people skills, can’t get their stuff together. Don’t have time to explain everything. 

Dodie Richards Harris's profile image
Dodie Richards Harris 
7 years ago
Jackie Favati Pulley's profile image
Jackie Favati Pulley 
7 years ago

I hadn't an amazing man named Davis that was so helpful and a pleasure to work with. I bought a dryer and even though his shift was ending and the computers not cooperating he stayed and took care of my needs. He's a exceptional asset to Lowes in Katy, TX 

Jennifer Elfert Vredenburg's profile image
Jennifer Elfert Vredenburg 
7 years ago
Susie Woodruff Carpenter's profile image
Susie Woodruff Carpenter 
7 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.8 star rating with 2,935 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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