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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Grand Rapids, MI Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

4297 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.02,760 reviews
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William Kerkstra's profile image
William Kerkstra 
recommend  Recommended
3 years ago

I don’t have a problem with the location. But that crabby customer service lady you have working in the afternoons needs to go. Twice I’ve had to deal with her, and she just doesn’t make the cut. If you’re going to get short with your customers and talk to them like idiots over the phone, then you’re in the wrong line of work. 

Rachel Marie Decker's profile image
Rachel Marie Decker 
recommend  Recommended
4 years ago

Aden was extremely helpful and kind. You need more staff like him!!! 

Steve Wiese's profile image
Steve Wiese 
recommend  Recommended
4 years ago

Visited my local Lowe’s (#1514)today in Grand Rapids, MI. Stopped by the customer service desk to get a problem resolved. Taylor came to my rescue after getting a lengthy run around. She resolved my issue with a high level of professionalism and a smile! This is the kind of customer service I expect and have received for over twenty years at my local Lowe’s. I will continue to shop at Lowe’s thanks to Taylor! Taylor is a ROCKSTAR and deserves to be recognized! 

Laurie Ann's profile image
Laurie Ann 
recommend  Recommended
4 years ago

Today was my first time visiting this location. Max in the appliance section was very friendly and helpful with my dryer purchase. 

Jamie Lynn Parker-Thielke's profile image
Jamie Lynn Parker-Thielke 
4 years ago

Horrible in ALL aspects of customer service. I was a long time dedicated customer but not any more. Have spent A LOT of money there but due to a cashier error when ringing up a flood light that ended up not working out, they would not return or even provide store credit. Really? Anti- Lowe’s FOREVER! 

Jamie Taylor's profile image
Jamie Taylor 
recommend  Recommended
5 years ago

Even the employees at Home Depot know that Lowe’s is a far superior store. I received this lovely note from a extreme liberal (when I picked up my curbside order) who couldn’t help but put her two cents in when I was saying to my husband that I hope Trump steps in and saves Michigan from our nit Whit governor.... 

Jeff Bykirk's profile image
Jeff Bykirk 
5 years ago

I am a 100% disabled veteran and to see you are with holding selling The American Flag?!! whats wrong with you people?? 

Justin Stickney's profile image
Justin Stickney 
5 years ago

$2700 order and not one person can tell me where any of my stuff is. 2 items made it, damaged, of course and the really big items show delivered but never arrived. Even with the 10% military discount ill take my business to Menards where they are at least competent. 

Kyle Yost's profile image
Kyle Yost 
5 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 2,760 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 6:00 a.m. 

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