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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Erick L's profile image
Erick L 
4 years ago

My loan went thru in about four weeks total, really professional and very accurate on the cost. Thanks for all the good service that they provide. 

Katina H's profile image
Katina H 
4 years ago

Great Company, could improve in giving enough time to gather up all paperwork needed, not a week before closing. 

Richard S's profile image
Richard S 
4 years ago

Because this was my second refinance with Loan Depot, the transaction was supposed to be free of lender fees, when in fact, I paid .54 points or $1,686, which I now understand to be lender fees. My loan officer Michael F********, even stated on a recorded phone conversation that their were to be no points. This money should be refunded to me, then i could once again enthusiastically recommend Loan Depot to my friends and colleagues. 

eric s's profile image
eric s 
4 years ago

Good price, software is easy/good, they seemed overwhelmed with re-fi's. Took over 90 days to refi. And, I responded to all their requests within hours. They didn't wait on me. Maybe a fluke - mine took way too long to process. 

Rick C's profile image
Rick C 
4 years ago

We have worked with Loan Depot on two home mortgages. In both cases we were very satisfied with the timeline start to finish, communication from the team, and the low cost and low rates we were offered. We had never used an online process to complete the loan application and provide all the additional documents. I was surprised at how easy and convenient it was through out every step. The closing went very well, the notary came to our home, (followed all Covid protocols) and completed the closing is less that an hour, we nev... read more

Sue M's profile image
Sue M 
4 years ago

Everyone treated us great and was very attentive. They went out of their way to make sure everything that could be done in our best interest was met. I would highly recommend them to friends and family. 

Business response:

Hi ***.We are delighted to hear that Team loanDepot has been able to assist you to great success. We appreciate being your lender of choice and look forward to working with you again in the future. 

Cathy R's profile image
Cathy R 
4 years ago

I have used this company twice. They are very good to work with. They communicate well and follow through . 

Susan M's profile image
Susan M 
4 years ago

My application for the refinance loan started on July 10, 2020. As of today, Sept 10, 2020, LoanDepot has not provided me with a closing date. It's been 60 days, and still no firm closing date. I have asked time after time, if there was any problem with the loan and I offered to provide any additional information that would help them to speed up the process, and each time they said no. They said they had everything they needed. They see no problem with the loan, and they have everything they need, but still can't close, afte... read more

JohnnyO's profile image
JohnnyO 
4 years ago

They helped us refi once and it was a even better the second time. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open tomorrow at 9:00 a.m. 

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