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Lincoln Heritage Life Insurance Company
- Insurance
- Phoenix, AZ
About this business
Found: Your One-Stop Final Expenses Insurance Solution...
Location details
4343 E Camelback Rd #400, Phoenix, AZ, 85018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:00 p.m. | |
| Tue | 6:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 5:00 p.m. | |
| Thu | 6:00 a.m. to 5:00 p.m. | |
| Fri | 6:00 a.m. to 5:00 p.m. | |
| Sat | 6:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I've heard great things about this company over the years and have colleagues who have been long time customers. The **********************'s website is very informative and transparent as well. Compared to other companies out there I have researched,Lincoln Heritage seems to be one of the top tier companies in terms of customer service! I plan on recommending to my friends in need of coverage. They are very reputable when it comes to paying out their claims and taking care of their clients. Although I am not a senior, I lik... read more
Business response:
*****,Thank you for your kind words, and for representing Funeral Advantage to your community! We are pleased that you have heard positive things from our long-time customers. We are here to provide our support to our policyholders during their times of need and grief as we have done over the past 60-plus years. We appreciate your recommendations to others who need this important coverage. Keep up the good work.
My parents are clients of Lincoln Heritage for 15 years. One of my parents recently passed away and they were told their policy covered every cent of expense. Well it turns out that Lincoln Heritage is only paying out $5,000.00. Keep on mind My parents paid over $15,000 throughout the 15 years of being clients. Now, my parent is short 10k to lay then to rest. The company said we could take out a loan of $2700.00 at an 8% interest rate. What about all the money my parents paid into this company? I'd like to warn everyone to n... read more
Business response:
First please let us send our sincere condolences on the loss of your parent. Please note that the policies sold by Lincoln Heritage Life Insurance Company are primarily level benefit whole life policies intended to pay for final expenses. This means that the death benefit is requested at the time of application and premiums are payable for the lifetime of the insured. All insurance is protection against risk. The premium pays for protection against a covered event. Sometimes an insured pays only a small portion of the death ... read more
Soy agente de Lincoln, lamentablemente uno de mis clientes falleci en ***** *********************************************************************** Corporacin con la esposa y beneficiaria. FCGS gestion todo inmediatamente, encontr los mejores precios y brind el soporte. Que gran respaldo se siente trabajar para esta compaa, la recomiendo al 100%
Business response:
Muchas gracias por tus comentarios ****. Nuestra misin siempre ha sido estar junto a las familias de nuestros asegurados en uno de los momentos ms ******** de sus vidas y nuestra alianza con FCGS ha ayudado a miles de familias a facilitar estos trmites tan dolorosos. Adems nos enorgullece compartir esta misin con nuestros dedicados agentes a los que tratamos de brindar el mayor ***** posible para llevar a cabo esta tarea. Gracias por formar parte de nuestra fuerza en el campo!
A 'representative' (salesperson) came to my house today, though I was not expecting anyone from the company to come see me. He said I had returned their mailer requesting information. Even if I had, I still did not expect or want anyone to come to my home. When I explained to the person that I had no interest in speaking with him or doing business with him, he became very rude, insulting, hateful, and condescending, including calling me a few nasty names. Not a great thing to do while wearing a uniform with your company name... read more
Business response:
*********,Were sorry you had a negative experience with our agent. We understand your frustration with an unannounced visit. Our local agents try to visit clients in-person to help each client determine if this is the right coverage for them, and to give a precise quote tailored to the individual. We have taken steps to put a stop to any unwanted contact. If you would like to provide us with any further details about the situation, please mail us at ***************** and we will promptly review it. We appreciate you giving u... read more
I would like to say that I erroneously misinterpreted a charge on my banking statement and cancelled my policy. I have found a new insurance company that costs me less and pays out more. I apologize sincerely for my mistake. I did like the company and the agent that visited me. I have just found something better.
Business response:
We sincerely appreciate your review letting us know that the deduction from your bank statement was not made by our company. We take pride in our automatic payment system, and we are at least pleased to hear that we had nothing to do with the withdrawal from your account. ********************** is saddened by your decision to cancel your policy. We wish you luck, and hope that your new policy meets all of your needs now and in the future. Please let us know if we can ever be of service to you in the future.
How wld I find out if my mom had a policy with this company? I found a folder in her things after she past away...she passed 9/21/22 of small cell lung cancer
Business response:
Good morning. We extend our condolences for the loss of you mother. Please call us at ************ which is our service center. They can help you see if we have a policy for your mom. You will need at least her name, date of birth and address. You could also go to ****************************************************, which is a service from the **** (National Association of Insurance Commissioners) where you enter information about your loved one and the information is sent out to numerous companies to locate life insurance ... read more
Lincoln Heritage claims process was so simple and expedited efficiently. I really appreciate the professional and sympathetic manner in which my dads policy was handled, They made this difficult time a little more bearable by making this process so easy. Thank you!!!
Business response:
Thank you for taking the time to write such a nice review. We are glad we could make the claim process less stressful for you during this difficult time. We extend our condolences for the the loss of your dad.
Thank you for making this trying time go as seamlessly as possible. This has been hard on our family and having a policy with Lincoln Heritage has helped with mitigating the stress and hardships associated with losing a loved one. Again thanks. *************************
Business response:
Thank you for taking the time to write such a nice review! We extend our condolences to you and your family for your loss.
The process went very well, and was completed in a very professional way. thank you.
Business response:
You are very welcome. We are glad the claims process went well for you at this difficult time. We extend our condolences for your loss.
Frequently asked questions about Lincoln Heritage Life Insurance Company
How is Lincoln Heritage Life Insurance Company rated?
Lincoln Heritage Life Insurance Company has a 4.3 star rating with 1,549 reviews.
When is Lincoln Heritage Life Insurance Company open?
Lincoln Heritage Life Insurance Company is closed now. It will open at 6:00 a.m.
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